Sales Executive

Splend; City Of London; On-site; GBP 25,000 - 45,000; Full time

Benefits offered by this job

Uncapped commission

Flexi leave

Paid sick days

Health insurance

Wellbeing support

Career growth platform

Job summary

Splend in London is seeking a confident Sales Executive to join our Aldgate office. This phone-based role helps customers choose the right vehicle subscription for rideshare driving, guiding them from enquiry to subscription with warm, real conversations.

Reporting to the Sales Manager, you will educate customers on Splend’s products, collaborate with operations to maximise sales, and maintain outstanding service in line with Splend’s values.

Qualifications

• Experience within the automotive industry is desirable.
• Be a highly effective communicator with the ability to work in a team and build rapport with customers from diverse backgrounds.
• Eager to learn, grow and develop in a high growth scale-up environment.
• Great customer service skills with a customer outcome-driven focus.
• Strong administrative capabilities.
• Comfortable and able to work alternating Saturdays.

Responsibilities

• Educating customers across our product suite and service offering and Splends points of difference.
• Educating customers on benefits and potential earnings of on-demand driving and how we can support their journey.
• Book customers into Splend Assist and communicate required documents.
• Scheduling appointments via phone/email/chat.
• Work closely with operations and depot teams to maximise sales potentials.
• Maintain a high level of customer service in line with Splend’s values.

Skills

Automotive industry

Communication

Team collaboration

Customer service

Administration

Saturday shift

Job description

At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership.

But we aren’t just about vehicle ownership; We are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

About the Role

We’re looking for a confident, customer-focused Sales Executive to join our team based in our Aldgate, London office. This phone-based position will see you help customers choose the right vehicle subscription for rideshare driving. No cold calling, just real conversations and warm enquiries every day.

Reporting to the Sales Manager, the Sales Executive is a key business contributor whose primary role is to drive business growth via a customer and solution focused approach. This role will be responsible for handling sales enquiries and educating customers over the phone on Splends unique industry leading products and benefits and progressing potential customers through the sales pipeline from enquiry to subscription.

Responsibilities

• Educating customers across our product suite and service offering and Splends points of difference.
• Educating customers on the benefits and potential earning and lifestyle that on-demand driving can offer and how we can support their journey.
• Help customers new to Uber by booking them into our Splend Assist program and communicate the required documents to bring with them.
• Scheduling appointments (via phone/email/chat).
• Work closely with the operation and depot teams to ensure we are maximizing all sales potentials.
• Maintain a high level of customer service in line with Splend’s values and passion for our customers.

What You’ll Bring

• Experience within the automotive industry is desirable
• Be a highly effective communicator with the ability to work in a team and build rapport with customers from a variety of cultural backgrounds.
• Eager to learn, grow and develop in a high growth scale up environment.
• Great customer service skills with a customer outcome driven focus and approach.
• Strong administrative capabilities.
• Comfortable and able to work alternate Saturdays (with a day off in lieu the week following).

What we offer

• Uncapped commission
• 5 additional days of flexi leave to recharge
• 5 fully paid sick days per year
• Wellbeing Support with access to confidential counselling through our EAP
• Access to our dedicated platform to support career growth
• Health insurance and a monthly wellness allowance

Splend is a dynamic growth company driven a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact.

At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.