Sales Excellence Manager M/F/D

Hager Group; Telford; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Personalized onboarding program

Hi University training

Internal career opportunities

Job summary

Hager Group in the United Kingdom (Telford) is seeking a Sales Excellence Manager to enhance commercial performance by optimizing sales processes and empowering the sales team. You will work with Sales, Marketing, Controlling and Operations to ensure a high-performing, data-driven culture and lead critical process improvements.

The role reports to the Marketing & Sales Managing Director - Senior Director West and is a permanent, on-site position based in Telford.

Qualifications

• Proven experience in Sales Operations, Sales Excellence, Commercial Management, or a similar role.
• Strong analytical skills and the ability to translate data into actionable insights in CRM systems, Power BI and Excel.
• Excellent communication, stakeholder management and project leadership skills.
• A strategic and commercial mindset with a structured, data-driven approach.

Responsibilities

• Design and continuously improve the end-to-end sales cycle, developing playbooks and removing roadblocks.
• Lead or contribute to strategic projects and promote adoption of new processes across teams.
• Foster a data-driven culture by optimizing sales processes and KPIs with Sales, Marketing, Controlling and Operations.
• Collaborate with leadership to align lead generation, forecasting, pricing, order management and customer care.

Skills

Sales Operations

Sales Excellence

Commercial Management

CRM systems

Power BI

Excel

Stakeholder management

Project leadership

Data-driven mindset

Tools

Power BI

CRM

Excel

Job description

Why join the Sales department?Each relationship with our customers is much more than a simple collaboration: it's a true partnership founded on trust and proximity. This approach enables us to exceed expectations, providing answers that are as effective for their day-to-day needs as for their most ambitious projects. What makes us unique? Our ability to offer a tailor-made service, where technical expertise and commercial commitment come together to create an incomparable experience. Joining our sales team means taking part in an adventure where you'll be a key player in our success. You'll be on the front line, driving our sales strategy with a proactive approach and innovative solutions, while embodying true leadership in every exchange. It's a challenge worthy of your ambition: combining a passion for customer relations with technical mastery to turn every opportunity into a success. In our sales department, growth is collective: we move forward together, we learn together, and, increase sales efficiency.You monitor sales KPIs, pipeline performance and win rates, translating data into actionable insights and reliable revenue forecasts.You develop sales capabilities through best practices, training and coaching, working closely with sales leaders and teams.You optimize CRM and sales tools, ensuring effective usage, high data quality and identifying opportunities for collaborate with Marketing, Finance and Operations to align lead generation, forecasting, pricing, order management and customer processes.You identify and implement opportunities to improve sales productivity and commercial effectiveness through technology, analytics and best-in-class practices.You lead or contribute to strategic projects and support the organization in successfully adopting new processes and ways of working.

What You Bring

• Proven experience in Sales Operations, Sales Excellence, Commercial Management, or a similar role.
• Strong analytical skills and the ability to turn complex data
• into clear business in CRM systems, Power BI and Excel.
• Excellent communication, stakeholder management and project leadership skills.
• A strategic and commercial mindset combined with a structured, data-driven and digital approach.
• The ability to influence without authority, collaborate across functions and drive change.
• Strong problem-solving and coaching skills with a continuous improvement mindset.

What we offer?

• Personalized onboarding experience program designed to make your first days smooth
• Opportunities to learn and grow through Hager Group's awarded Hi University.
• Internal career opportunities, over 25% of our recruitments are through internal mobility

What are the recruitment stages?

Once your CV has been selected, you will be contacted by a recruiter for an initial phone exchange.You will be invited for a first interview with the hiring manager & the recruiter A second Interview will be then organized with the N+2 & the HR manager

Our success relies on collective energy.

you'll be a key driver. We are shaping tomorrow's electrical world.

As a Sales Excellence Manager M/F/D you will report to the Marketing & Sales Managing Director - Senior Director West in the Sales based in Telford for a Permanent contract.

The Sales Excellence Manager M/F/D will be pivotal in enhancing commercial performance by optimising sales processes, empowering the sales team, and ensuring operational discipline across the Commercial and Customer Care teams at Hager. This role collaborates closely with Sales, Marketing, Controlling, and Operations leadership to foster a high-performing, data-driven, and digital sales culture that consistently delivers results. As an active member of the Group Sales Excellence community, the manager will participate in core meetings and implement agreed-upon principles at the local level.

Key Responsibilities

You design and continuously improve the end-to-end sales cycle, developing playbooks and removing roadblocks to