Sales Engineer

TRC Yorkshire; Stourport-on-Severn; On-site; GBP 35,000 - 40,000; Full time

Job summary

TRC Yorkshire, a leading British manufacturer in the Materials Handling sector, is seeking a Sales Engineer in Stourport (office-based). You will handle technical sales enquiries, provide commercial and technical support, and produce accurate quotations to win profitable orders.

The role involves site visits, pre-sales technical education, CRM record-keeping, and collaboration with engineering and production to ensure smooth order processing.

Qualifications

• Experience handling technical sales enquiries and providing commercial/technical support.
• Ability to produce accurate and competitive quotes and tenders.
• Maintaining up-to-date product knowledge and applications; providing pre-sales technical education.

Responsibilities

• Handle customer enquiries via phone, email, and in person.
• Interpret customer requirements and prepare timely quotations/tenders.
• Ensure orders are processed with clear information for design/manufacture.
• Maintain CRM records of enquiries, quotations, and customer activity.
• Pursue new business opportunities and participate in exhibitions as needed.
• Support Contracts, Engineering and Production departments with customer needs.

Skills

Technical sales

Quotations

Customer enquiries

CRM management

Relationship building

Tools

Sage CRM

Job description

Sales Engineer

Our client is a leading British Manufacturer within the Materials Handling sector. Currently recruiting for a Sales Engineer

Salary: £35,000-£40,000

Job Type: Permanent

Location: Stourport (Office Based)

Hours of work: 7:30am to 4:00pm (30 Minutes lunch) Monday to Thursday, 7:30am to 1.00pm on Fridays.

Job Overview

A key member of the Sales team you will build close relationships with our customers in dealing with technical sales enquiries, producing accurate and competitive quotes. You will be providing new and existing customers with commercial and technical support in the Flexi department.

Responsibilities and Duties

• Processing customer enquiries, which will involve:
• Initial customer contact via telephone, email and face to face
• Managing and understanding and interpreting customer requirements
• Production of quotations/tenders in a timely, clear, detailed and accurate manner.
• Follow up quotations in a timely manner to secure profitable orders
• Maintain expert level of product knowledge and applications.
• Provide pre-sales technical expertise and product education to new and existing customers
• Ensuring orders are processed quickly and that clear and accurate information allowing for design and manufacturing is passed to the relevant department
• Ensuring that customers are kept informed of order (contract) status and that any issues are resolved quickly
• Maintaining accurate up-to-date records of enquiries, quotations, orders and customer activity via Sage CRM
• Pursue new business opportunities
• Occasional site and customer visits as well as participation at Exhibitions.
• Supporting the Contracts, Engineering and Production departments
• Building relationships with customers and potential customers to understand their requirements