Sales Enablement & Renewals Specialist (Hybrid)

CloudClevr; Cheltenham; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

CloudClevr is seeking a Commercial Operations Specialist to join a flexible-location team supporting renewals, sales support and commercial administration. The role partners with Account Managers to reduce admin workload, drive timely renewals and optimize commercial offers.

The successful candidate will handle end-to-end renewals, provide commercial reporting, and liaise with customers to improve engagement and outcomes while driving process improvements across the commercial cycle.

Responsibilities

• Renewals: manage end-to-end renewals with sales, track renewals, create renewals packs, engage vendors for best offer, process renewals in system, support renewal campaigns, manage quotes and opportunities in HubSpot.
• Commercial Operations: CRM governance/reporting, provide commercial insights from customer interactions, campaign administration.
• What the team does not own: account ownership, commercial negotiations, pre-sales, operations support liaison with other teams.
• Success measures: increased selling time, better renewal visibility, lower churn, faster quotes and responses, better CRM data quality.

Job description

CloudClevr is seeking a Commercial Operations Specialist to join a flexible-location team supporting renewals, sales support and commercial administration. The role partners with Account Managers to reduce admin workload, drive timely renewals and optimize commercial offers.

The successful candidate will handle end-to-end renewals, provide commercial reporting, and liaise with customers to improve engagement and outcomes while driving process improvements across the commercial cycle.