Sales Director - Certification Services

ERM Group; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Director of Certification Services Sales to spearhead client acquisition and drive growth. This pivotal role involves developing go-to-market strategies, managing the sales lifecycle, and representing the firm at industry events. The ideal candidate will possess strong consultative sales skills, a deep understanding of ISO and ESG standards, and proficiency in Salesforce. Join a forward-thinking organization that values collaboration and continuous learning, and make a significant impact in enhancing clients' sustainability journeys through integrated certification and audit services.

Qualifications

• Strong consultative sales skills with experience in enterprise sales.
• Knowledge of ISO and ESG standards is essential.

Responsibilities

• Identify and secure new clients for certification services.
• Manage the full sales lifecycle and lead commercial discussions.

Skills

Consultative Sales Skills

ISO Standards Knowledge

ESG Frameworks Knowledge

Salesforce CRM Expertise

Communication Skills

Organizational Skills

Education

Qualified Lead Auditor

Tools

Salesforce

Job description

Job Summary:

The Director, Certification Services Sales for ERM CVS will drive new client acquisition for certification and related services. The ideal candidate will have a proven track record in consulting sales, a willingness to build an understanding of ERM’s service offerings and value propositions, excellent communication skills, and the ability to work independently to pursue and win new business opportunities.

Key Accountabilities & Responsibilities

• Identify, engage, and secure new clients for certification and related services, developing go-to-market strategies targeting large global organizations within our core and adjacent industries.
• Proactively manage the full sales lifecycle, including prospecting, proposal development, and closing deals. Lead commercial discussions, draft proposals, and negotiate terms in conjunction with technical delivery teams.
• Represent ERM CVS at relevant industry events, forums, and client meetings, maintaining pipeline tracking and reporting using Salesforce CRM.
• Support account planning and cross-sell additional ERM services where appropriate, collaborating with global and regional leaders on strategic priorities and client targeting initiatives, and enhancing current business development processes to ensure scalability and foster growth.
• Expand relationships and service offerings within existing ERM CVS client accounts. Manage multiple priorities and shifting demands in a dynamic environment, supporting broader business opportunities through collaboration with ERM Partners, and contributing to a culture of growth and continuous learning by engaging with passionate and experienced teams.

Qualifications

• Strong consultative sales skills with experience in navigating complex buyer landscapes, business development, enterprise sales, and securing new business.
• Knowledge of ISO and ESG standards (ISO 9001, 14001, 45001, 50001, 27001, 22301). Nice to have skills include responsible specialty schemes (IRMA, ASI, RJC, Responsible Steel, Copper Mark), and ESG frameworks (CSRD, GRI, SASB, TCFD).
• Proficient in selling services such as training, internal audits, supplier assessments, gap analyses, and offshore safety and environmental management systems audits; qualified Lead Auditor.
• Familiarity with industries such as Chemical, Manufacturing, Oil & Gas, Mining, Pharma, Consumer Goods, and Technology, along with a background in TIC, ESG, or consulting services.
• Salesforce or similar CRM expertise, exceptional organizational and communication skills, and ability to influence stakeholders across cultures and organizational levels.
• Agile, adaptable, collaborative mindset, supporting growth-focused teams, and willingness to travel as needed; fluent in English with additional languages being advantageous (Spanish, French, German, Italian, Japanese).

About ERM CVS

ERM Certification and Verification Services (CVS) partners with global organizations across diverse industries to identify risks and opportunities in their management systems. We offer certification to international standards and specialty schemes, helping clients enhance ESG performance, ensure regulatory compliance, and build stakeholder trust.

Our clients operate across a wide spectrum of industries, including Chemical, Manufacturing, Oil & Gas, Mining, Pharma, Consumer Goods, and Technology. We pride ourselves on supporting organizations throughout their sustainability journeys via integrated certification, audit, and related services.