Director of Business Development

raise-gtm; United Kingdom; On-site; GBP 135,000 - 165,000; Full time

Benefits offered by this job

Equity and Commission

Direct Access to Founders

Professional Development Opportunities

Job summary

A tech startup is seeking a Business Development Director for their Contact Centre SaaS solutions. This remote position requires driving substantial revenue growth and leading sales from beginning to end. Ideal candidates will have experience in B2B SaaS growth and consultative selling in the CX or Contact Centre sectors. The role offers a competitive salary of up to £150K, significant equity, and professional development opportunities.

Qualifications

• Track record in driving significant new business revenue.
• Experience in the CX or Contact Centre space is preferred.
• Ability to influence through strategic positions.

Responsibilities

• Drive new recurring revenue through hands-on sales.
• Lead sales deals from start to finish.
• Build sales pipelines and GTM strategies.

Skills

B2B SaaS growth

Consultative sales

Customer engagement

Sales pipeline development

Network with C-suite

Job description

Overview

Business Development Director - Contact Centre SaaS

Scale a disruptive tech startup. Remote work available. Locations UK or Germany or Spain or France. Package includes bonus (100/200%) + equity.

Our client is flipping traditional performance management by leveraging AI to deliver smarter, faster and better customer outcomes in the contact center space. They are well-funded, growing in the UK and internationally, and are looking for senior individual contributors to drive new business in Contact Centre Technology or CCaaS (human agent) sales.

The Opportunity:

• Drive £1M+ in new logo recurring revenue per annum through hands-on sales execution
• Lead deals from start to close (average client value £100–£150K)
• Build a scalable sales pipeline and GTM strategy that resonates with Ops and Execs
• Own marketing, positioning and demand generation, focusing on top-of-funnel activity, deal velocity and close rates
• Develop channels and unlock indirect routes to market through a proven partnership model
• Represent at key industry events and build awareness amongst target stakeholders
• A track record of B2B SaaS growth (SaaS, BPO, Data and Analytics) in the CX or Contact Centre space
• You must be a Hunter and an Individual Contributor of new business
• Experience with consultative, business-case-led sales (not solely RFP-based)
• Meticulous systems for opportunity qualification and deal-shaping with C-Suite and executive audiences
• An extensive personal network that accelerates senior stakeholder engagement in target accounts
• The gravitas to support and lead high-impact technical and commercial dialogue

What You’ll Get:

• Base Salary: Up to £150K (negotiable based on experience and fit)
• Equity & Commission: To be discussed — meaningful with exit upside
• Remote-First: Work from anywhere, with in-person client engagement as needed
• Direct Access to Founders: Influence strategic GTM decisions from day one
• Growth & Impact: Build the revenue engine for a scale-up on the rise
• Professional Development: Work on AI strategy, product positioning and more

The performance management software space is ripe for disruption with AI representing a significant opportunity. Traditional systems are clunky and outdated — our client offers a sleek, data-powered alternative with strong retention and growth potential.

To apply: Please email your CV to: [e-mail]

Job Details

• Seniority level: Director
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: IT Services and IT Consulting, Outsourcing and Offshoring, and Telephone Call Centers