Sales Director

Larkbury London; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player in luxury furniture is seeking a dynamic Director of Sales to lead and inspire their sales team. This pivotal role involves developing sales strategies, managing client relationships, and ensuring the team meets and exceeds performance targets. With a commitment to excellence and a focus on bespoke service, this opportunity is perfect for a results-driven leader passionate about the luxury interiors market. Join a dynamic environment where your leadership will directly impact client satisfaction and revenue growth, and help shape the future of high-end furniture sales in the UK.

Qualifications

• Proven experience in leading and motivating sales teams.
• Strong knowledge of the luxury furniture and interiors industry.

Responsibilities

• Lead and mentor the Sales Executives to achieve targets.
• Develop sales strategies to drive revenue growth in B2B channels.

Skills

Sales Team Leadership

Client Relationship Management

Sales Strategy Development

Interpersonal Skills

Data Analysis

Organizational Skills

Tools

MS Office

SAP

Job description

Direct message the job poster from Larkbury London

Head of HR | Expert in Talent Management, Inclusive Cultures & Strategic Communication | Multilingual Connector | Diplomat & Journalist

The Story So Far

Larkbury London is the ultimate destination for high-end, luxury furniture for interior designers and discerning clients who seek unique, meticulously crafted furniture. Located in West London, our dynamic team offers an unparalleled selection of exquisite furnishings from our extensive range of distinguished brands, including our exclusive in-house collections, Larkbury London and The Sofa and Chair Company.

Whether our clients are seeking a signature piece from an established luxury brand, exclusive items from emerging interior designer collaborations, or a bespoke creation tailored entirely to their unique style, Larkbury London is here to bring their vision to life.

As the home to the largest luxury interiors showroom in the UK, the most extensive independent fabric library in Europe, and comprehensive onsite manufacturing capabilities, Larkbury London is committed to providing exceptional service and bespoke furniture creations. We cater to the specific needs of interior designers and individuals seeking true craftsmanship, unwavering quality, and service excellence.

The Opportunity

We are seeking a highly experienced Director of Sales to lead, inspire, and manage our Sales teams. The Director of Sales will play a key role in driving our sales strategy, optimizing performance, and fostering strong relationships with both new and existing trade clients.

As a pivotal member of the leadership team, you will guide your sales executives, supporting their professional growth while ensuring we consistently meet and exceed client expectations. Your industry knowledge and strategic oversight will be essential in achieving our sales objectives and maintaining high standards across the business.

Key Responsibilities:

• Lead, mentor, and inspire a team of Sales Executives, ensuring high performance and continuous development. Foster a culture of excellence, supporting your team in overcoming challenges and helping them reach their full potential.
• Develop and execute sales strategies to drive revenue growth across trade (B2B) channels. Oversee the management of client accounts and ensure the smooth delivery of sales targets across your team.
• Cultivate strong, long-term relationships with key clients. Address escalated client issues and provide solutions to ensure satisfaction, while also driving new client acquisition.
• Generate and analyze sales reports, using data to provide actionable insights and drive performance. Ensure that your team is aligned with sales targets and consistently exceeds expectations.
• Work closely with other departments, including operations and marketing, to optimize the customer experience and ensure a seamless process for both internal teams and clients.
• Manage day-to-day sales operations, including reporting, performance tracking, and administrative tasks. Provide operational support to the Group Head of Sales as required.
• Provide continuous training and coaching to the team, ensuring they are equipped with the tools and knowledge needed to excel in their roles. Address performance gaps and foster a high-performance sales culture.
• Act as a champion of our company’s values, ensuring that these are embedded in daily operations and reflected in all interactions, both internally and externally.

Key Skills Required

• Strong experience leading, managing, and motivating sales teams. Ability to set clear goals and hold the team accountable while offering support and guidance.
• Solid knowledge and experience of the interiors, furniture, and luxury sales industry. Familiarity with trade (B2B) sales is highly desirable.
• Outstanding interpersonal skills with the ability to communicate clearly, concisely, and persuasively—both with clients and internal teams.
• A results-oriented individual with a passion for exceeding sales targets. Proven ability to drive revenue growth through effective leadership and client management.
• Strong organizational abilities, able to manage multiple priorities and deliver within deadlines and budgets.
• Comfort with analyzing sales data and using insights to drive performance improvements. Proficiency in MS Office and familiarity with SAP is a plus.
• Demonstrated ability to build strong relationships across teams and departments, as well as with clients and stakeholders.

Accountabilities

• Oversee the sales team, ensuring they meet targets and provide excellent service to trade clients. Act as a key support figure, stepping in to address complex client issues when necessary.
• Drive revenue growth through existing client relationships and the acquisition of new clients. Lead your team towards achieving collective sales goals.
• Support the Group Head of Sales with strategic and operational initiatives. Ensure the sales department is aligned with business objectives and is operating efficiently.
• Take a hands-on approach in managing high-value client accounts, ensuring that customer satisfaction is consistently achieved.
• Lead ongoing training and coaching programs, helping your team improve their skills and knowledge in sales, product offerings, and client management.

Requirements:

• Location: Within easy commute of Acton, West London.
• Eligibility: Must be eligible to live and work in the UK.

Seniority level

• Director

Employment type

• Full-time

Job function

• Management, Manufacturing, and Design
• Industries: Manufacturing, Interior Design, and Retail Furniture and Home Furnishings