Sales Development Representative (Outbound & Inbound)

CleverTap; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading customer engagement platform in the UK is seeking a motivated Sales Development Representative (SDR) to join their team. You will be responsible for generating new business through outbound sales strategies in the UK and German markets. The ideal candidate should have experience in B2B SaaS, exceptional relationship-building skills, and the ability to navigate fast-paced environments. This role offers an excellent opportunity to work with advanced AI tools and contribute to innovative customer engagement solutions.

Qualifications

• Experience in B2B SaaS sales or business development.
• Comfortable working in fast-paced environments.
• Ability to execute and build partnerships from scratch.

Responsibilities

• Generate new business opportunities through outbound prospecting.
• Document new accounts in the CRM system.
• Attend industry events to generate leads.

Skills

Outbound sales experience

Relationship-building

Understanding of MarTech domain

Stakeholder management

SaaS solutions expertise

Tools

Salesforce.com

Sales Navigator

Outreach

Apollo

Lusha

Job description

We are seeking a highly motivated and experienced Sales Development Representative (SDR) to join our expanding team. The ideal candidate will have a strong background in outbound sales, particularly within the UK and German market and skilled in leveraging AI tools to multiply their efforts. As an SDR, you will play a critical role in identifying and engaging potential clients, nurturing relationships, and ultimately driving revenue growth through outbound efforts.

What will you do:

• Conduct outbound prospecting activities to generate new business opportunities within the UK and German markets
• Discover new accounts not created in our CRM and ensure their accurate documentation within the system
• Attend events and industry conferences to network and generate leads (~ 4-8x a year )
• Collaborate closely with the sales team to develop and execute effective prospecting strategies
• Leverage your expertise in SaaS solutions to articulate the value proposition of CleverTap's platform to potential clients
• Utilize a variety of tools, including Salesforce.com, Sales Navigator, Lusha, Outreach, and Apollo, to streamline sales processes and maximize efficiency
• Engage with prospects via phone calls, emails, and social media to establish rapport and understand their business needs
• Conduct thorough research on target accounts and industries to tailor outreach efforts effectively
• Maintain accurate records of interactions and opportunities in our CRM system

What are we looking for?

• Experience in Partnerships, Alliances, Channel, or Business Development in a B2B SaaS environment
• Strong hands‑on execution mindset being comfortable building partnerships from zero to one
• Experience working with technology partners, system integrators, resellers and implementation partners
• Solid understanding of indirect sales models, including resellers and implementation‑led deals
• Excellent relationship‑building and stakeholder management skills, both internally and externally
• Comfortable working in fast‑paced, ambiguous environments and taking ownership end to end
• Understanding of the MarTech domain
• Contribute to a product backed by 11 technology patents, showcasing industry‑leading innovation.
• You are passionate about technology and its impact on the high‑growth mobile technology space
• Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.
• Flourish in an environment that nurtures Growth and Curiosity

Learn More

Get to know us better before you apply!

Check out our product documentation, blog, and customer stories to see how we work and what we value.

• CleverAI
• Blogs
• Redefining Customer Engagement in the AI Era
• CleverTap Product Demo

About CleverTap:

CleverTap is the world’s leading AI‑first, all‑in‑one customer engagement and retention platform, redefining how brands build lasting customer relationships in the Agentic era. Powered by its proprietary CleverAI™ Decisioning Engine and the Agentic Universe, CleverTap enables autonomous, real‑time decision‑making that helps organizations deliver 1:1 individualized experiences at scale while maximizing ROI. Its unified platform brings together an AI‑native Personalization Engine, automated Journey Orchestration, its proprietary Customer Data Platform – TesseractDB™, and deep customer and product analytics to power truly intelligent, self‑optimizing engagement across channels including mobile, web, email, SMS, WhatsApp, and more. By seamlessly connecting data, insights, and activation, CleverTap ensures every interaction is contextual, coordinated, and conversion‑driven.

Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Personalization Engines and a Strong Performer in The Forrester Wave™, CleverTap is at the forefront of the shift from campaign‑led marketing to agent‑led growth. Trusted by more than 2,000 global brands including IKEA, Tesco, Burger King, Levi’s, Decathlon, Domino’s, 7‑Eleven, Jio, Grab, Carousell, and Emirates NBD, CleverTap helps businesses drive measurable growth through meaningful, autonomous customer engagement. Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 600+ employees across offices in the US, Europe, the Middle East, Asia, and LATAM.

For more information, visit https://clevertap.com/ or follow us on Linkedin and X. Join us in shaping the future of engagement.

• CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.