Sales Development Representative / Business Development Manager

Base.com (formerly BaseLinker); Brighton; On-site; GBP 30,000 - 60,000; Full time

Job summary

An exciting opportunity has arisen with a forward-thinking company that is redefining e-commerce management. As a Sales Development Representative or Business Development Manager, you will play a pivotal role in empowering clients to automate and optimize their multi-channel operations. This innovative firm is experiencing rapid growth and offers a dynamic work environment where you can thrive. You will be responsible for managing client relationships, conducting presentations, and driving customer success initiatives. If you are passionate about technology and eager to make a significant impact in the e-commerce landscape, this role is perfect for you.

Benefits

Independence in role

Work from new office in Brighton

Salary + Bonus

Qualifications

• 3+ years in Customer Success or Sales in SaaS/e-commerce.
• Experience in B2B sales and presenting SaaS products.

Responsibilities

• Manage clients during trial to ensure renewal.
• Acquire new long-term users and conduct online presentations.
• Analyze market trends and report on progress.

Skills

Customer Success

B2B Sales

SaaS Product Presentation

CRM Systems Knowledge

Relationship Building

Creativity

Organizational Skills

English (C1 Level)

Tools

Pipedrive

Hubspot

Job description

Base.com is an All-in-One Multi-Channel Management System trusted by thousands of sellers worldwide. It offers proprietary SaaS solutions for merchants that help them scale up, automate, and optimize their businesses across all sales channels.

On top of the best-in-class modules for Order Management, Product Warehousing, Managing Marketplace Listings, and Automating Workflows, it offers over 1300+ integrations including Amazon, Allegro, eBay, and Etsy.

Our teams operate in Poland and in many countries across Europe, the Americas, and Asia, and we are in the process of expanding into new international markets!

We have an exciting opportunity for experienced Sales Development Representatives and Business Development Managers to join our dynamic team in the UK. You will empower BaseLinker UK clients to transform their e-commerce businesses into automated multi-channel operations. You will manage end-to-end implementation projects, building relationships with top e-commerce brands in the country.

Experience

• At least 3 years of professional experience in a CS (Customer Success) or Sales role in the SaaS/e-commerce industry
• Experience in B2B sales (knowledge of sales techniques, ability to speak the language of benefits)
• Experience in presenting SaaS products - explaining technical concepts in a simple and accessible way
• Knowledge of CRM systems such as Pipedrive or Hubspot
• Openness and strong relationship-building skills
• Creativity and independence
• Excellent organisation skills (we work 100% remotely)
• Willingness to develop and discover/learn new solutions
• C1 level of English as minimum

Tasks

• Taking care of clients during the trial period to ensure subscription renewal
• Acquiring new clients - long-term users of our product
• Conducting online presentations for potential clients
• Educating and developing knowledge about the capabilities of our product among new and existing users
• Reporting and analysing progress
• Constant optimisation and improvement of the customer success process
• Market analysis - trends, competition, consumer needs
• Working with a CRM system to manage sales (Pipedrive)

Our offer

• Own product - we decide how we want to develop
• Joining an organisation in a phase of rapid growth
• A lot of independence
• Work from our new office in Brighton
• Full Time / Salary + Bonus