Sales Development Representative

Cloud People; Glasgow; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

Cloud People in Glasgow is seeking a Sales Development Representative to help build a new outbound motion around Azure and AI led services. The role is hybrid, with a mix of prospecting and supporting the wider sales team.

You will own outbound prospecting against a defined ICP, qualify leads, and manage your own pipeline toward booked meetings, while collaborating with experienced Solutions Directors.

Qualifications

• 1–3 years in SDR/BDR or outbound sales.
• Proven outbound pipeline generation against targets.
• Technical fluency for Azure-based services.
• CRM experience; Dynamics 365 a plus.
• Excellent written and verbal communication.

Responsibilities

• Identify and engage net new prospects against the ICP via outbound calling, email and LinkedIn outreach.
• Qualify inbound and outbound leads before handing off to the relevant Solutions Director.
• Build and manage your own pipeline of qualified opportunities to booked meetings or handoff.
• Support an aligned Solutions Director on Microsoft-sourced SME&C accounts, managing scheduling and follow-ups.
• Keep opportunity data accurate and current in the CRM.
• Work the dormant and lapsed client list as a warm outbound channel once ramped.
• Report weekly against KPIs and coordinate with Solutions Directors.

Skills

Outbound sales

CRM experience

Communication skills

Azure knowledge

Tools

Dynamics 365

Job description

Sales Development Representative

£40,000 basic plus around £10,000 commission and bonus (OTE circa £50,000)

Glasgow, hybrid working

Company & role

This is a newly created role with a fast growing, cloud native Microsoft Solutions Partner that helps its customers modernise through Microsoft Azure and the secure, governed use of AI. The business is scaling and reshaping how it sells, moving away from one off pieces of project work towards long term, recurring client relationships built from the very first conversation. This role has been created specifically to help build that engine.

It is a genuine build role rather than a follow the script one. The sales process, CRM structure and portfolio of entry offers are all being defined right now, so you will have real influence over how outbound prospecting is done here, working closely with a highly experienced sales team.

The role carries a dual mandate. Around 60 per cent of your time is spent on outbound, net new prospecting against a defined Ideal Customer Profile, and around 40 per cent supporting wider sales team on developing opportunities sourced via their Microsoft relationship.

Why This Role Stands Out

• A brand new, high visibility role at the centre of the company's growth plans, with a genuine seat at the table as the sales motion is built
• Real influence over process from day one, with the sales motion, CRM and front door offers all being shaped this year
• Direct access to three experienced Solutions Directors and the leadership team, rather than a seat on a large, siloed sales floor
• An established Microsoft relationship and a strong delivery reputation to sell into, so you are not building credibility from cold
• A clear split between outbound and account support, with time protected for both so the outbound focus is not swallowed by admin

Key Responsibilities

• Identify and engage net new prospects against the Ideal Customer Profile through a mix of outbound calling, email and LinkedIn outreach
• Qualify inbound and outbound leads against agreed criteria before handing off to the relevant Solutions Director
• Build and manage your own pipeline of qualified opportunities through to a booked meeting or clean handoff
• Support an aligned Solutions Director on Microsoft sourced SME&C accounts, managing scheduling, lead routing and follow up cadences
• Keep opportunity data accurate and current in the CRM so nothing is lost to poor follow up
• Work the dormant and lapsed client list as a warm outbound channel once fully ramped
• Report weekly against your KPIs and work closely with the Solutions Directors to hand off opportunities cleanly, with the right context

Ideal Experience

• One to three years or more in an SDR, BDR or outbound sales role, ideally within the Microsoft ecosystem, cloud or IT services, or a Managed Service Provider
• A track record of consistent outbound pipeline generation against target, in a role where prospecting was a core, measured part of the job
• Enough technical fluency to hold a credible first conversation about Azure based professional and managed services, with full product training provided
• Practical CRM experience for managing pipeline, activity and forecasting, Dynamics 365 is a plus but not essential
• A confident, resilient self starter who can prioritise across a genuine dual mandate without close supervision
• Comfortable in a small, fast scaling team where process is still being built, and happy to help shape it
• Excellent written and verbal communication, comfortable with both technical and commercial stakeholders

If you are an outbound sales professional who wants to help build a prospecting motion rather than just run one, and you like the idea of selling Azure and AI led services into an ambitious, growing partner, this is well worth a look.