Sales Coordinator — Roofing Sales & Customer Growth

SIG plc; West of England; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Holiday entitlement

Pension

Life assurance

Share plan

Discounts

Training & development

Job summary

SIG Roofing is looking for a proactive Sales Co-ordinator to be the first point of contact for customers, handling enquiries, processing orders, and helping the branch hit its sales targets. You will work with the Branch Manager to deliver excellent service and drive performance across the team.

You’ll manage customer accounts, promote our full range of products over the phone and face-to-face, and collaborate with warehousing and sales colleagues to ensure smooth deliveries while maintaining

Qualifications

• Previous experience in a sales or customer service role.
• Strong communication skills and a customer-first attitude.
• Good IT and numeracy skills with attention to detail in processing orders.

Responsibilities

• Engaging with customers on the phone, via email, and at the trade counter.
• Accurately processing orders and providing clear, competitive quotes.
• Maximising every sales opportunity, including up-selling and cross-selling.
• Proactively contacting lapsed or prospective customers.
• Maintaining strong relationships with key accounts.
• Collaborating with warehouse and external sales teams to ensure smooth deliveries.
• Actively contributing to a safe, positive working environment.

Skills

Customer service

Sales

Communication

IT skills

Numeracy

Relationship building

Education

Experience in sales or customer service (merchanting or construction industry a bonus)

Tools

CRM system

Job description

SIG Roofing is looking for a proactive Sales Co-ordinator to be the first point of contact for customers, handling enquiries, processing orders, and helping the branch hit its sales targets. You will work with the Branch Manager to deliver excellent service and drive performance across the team.

You’ll manage customer accounts, promote our full range of products over the phone and face-to-face, and collaborate with warehousing and sales colleagues to ensure smooth deliveries while maintaining