Roofing Sales Co-ordinator: Customer Growth & Orders

SIG Roofing; Swindon; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

25 days holiday

Company pension 7.5% employer contrib.

Life assurance (up to 4x salary)

SIG Share Incentive Plan

Employee discounts

Sales Academy training

Job summary

SIG Roofing is seeking a Sales Co-ordinator to be the friendly, knowledgeable first point of contact for customers—building relationships, processing orders, and helping the branch meet its sales targets. As a Sales Co-ordinator, you’ll work with the Branch Manager and team to deliver excellent service, manage accounts, and promote our full range of products both over the phone and face-to-face.

You’ll need strong communication, IT and numeracy skills, and a proactive, team-oriented mindset with

Qualifications

• Previous experience in a sales or customer service role (merchanting or construction industry experience is a bonus).
• Good communication skills and a customer-first attitude.

Responsibilities

• Engaging with customers on the phone, via email, and at the trade counter.
• Accurately processing orders and providing clear, competitive quotes.
• Maximising every sales opportunity, including up-selling and cross-selling.
• Proactively contacting lapsed or prospective customers.
• Maintaining strong relationships with key accounts.
• Collaborating with warehouse and external sales teams to ensure smooth deliveries.

Skills

Strong communication skills

Customer-first attitude

IT and numeracy skills

Team-oriented mindset

Job description

SIG Roofing is seeking a Sales Co-ordinator to be the friendly, knowledgeable first point of contact for customers—building relationships, processing orders, and helping the branch meet its sales targets. As a Sales Co-ordinator, you’ll work with the Branch Manager and team to deliver excellent service, manage accounts, and promote our full range of products both over the phone and face-to-face.

You’ll need strong communication, IT and numeracy skills, and a proactive, team-oriented mindset with