Sales Coordinator – 12 Month FTC

Vanilla Recruitment; Market Harborough; On-site; GBP 28,000 - 30,000; Full time

Job summary

Vanilla Recruitment is recruiting for a Sales Coordinator in Market Harborough for a 12-month fixed-term contract. The role blends sales support, customer service, logistics coordination and administration, offering variety and a chance to keep processes organised while delivering excellent service.

The position is office-based, Monday to Friday, 9am-5pm, with a salary of £28,000–£30,000 per annum and a 35-hour workweek.

Qualifications

• Previous experience in sales coordination, sales support, or customer service administration.
• Excellent communication skills and ability to build relationships with customers and colleagues.
• Strong problem-solving, accuracy, and compliance with processes.

Responsibilities

• Provide sales administration support and maintain accurate customer records in CRM.
• Handle customer inquiries by phone and email with a professional, responsive service.
• Coordinate stock, spare parts, orders and shipments; book deliveries with freight forwarders.
• Schedule engineers and service visits; assist with account administration and aftersales support.

Skills

Sales experience

CRM systems

Communication

Organisational skills

Time management

Tools

Microsoft Office

CRM software

Job description

On behalf of a growing technology business in Market Harborough, we are recruiting for a Sales Coordinator to join a busy and supportive team on a 12 month fixed-term contract basis. This is avaried and interesting role combining sales support, customer service, logistics coordination and administration, making it an excellent opportunity for someone who enjoys keeping processes organised while delivering a high standard of customer service.

• £28,000 – £30,000 per annum
• Monday to Friday, 9am-5pm (35 hours per week)
• 12 month fixed-term contract
• Office-based role in Market Harborough

Duties and responsibilities:

• Providing sales administration support and maintaining accurate customer records within the CRM system
• Handling customer enquiries via telephone and email, delivering a professional and responsive service
• Coordinating stock availability, spare parts requirements and order processing activities
• Managing purchase orders, expense claims and associated documentation
• Arranging shipments, booking deliveries and liaising with freight forwarders
• Scheduling engineers and coordinating service visits to meet customer requirements
• Supporting aftersales activities, resolving customer queries and assisting with ongoing account administration

Required skills and experience:

• Previous experience in a sales coordinator, sales support, customer service administration or similar administrative role
• Excellent communication skills with the ability to build positive relationships with customers and colleagues
• Strong problem-solving ability and a genuine interest in resolving customer queries effectively
• High level of attention to detail with a commitment to accuracy and compliance
• Confident IT skills, including experience using CRM systems and Microsoft Office applications
• Strong organisational and time management skills with the ability to manage multiple priorities
• A proactive, helpful and professional approach