Sales Coordinator

Proactive Personnel Ltd; Telford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading E-commerce business is seeking a proactive Sales Coordinator to enhance client relationships and support sales growth. The ideal candidate will possess strong communication skills, a sales background, and experience with CRM tools. This role offers an above-market salary, opportunities for progression, and a supportive team environment.

Benefits

Above market basic salary

20 days holiday + bank holidays

Opportunities for progression

Pension Scheme

Free car parking

Qualifications

• Solid background in sales or post-sales support.
• Excellent verbal and written communication skills.
• Comfortable using CRM tools like HubSpot.

Responsibilities

• Develop and maintain strong relationships with clients.
• Manage client accounts and ensure orders are processed accurately.
• Address client concerns promptly and effectively.

Skills

Sales Support

Communication

Analytical Thinking

Relationship Management

Problem Solving

Tools

CRM Tools

Job description

Are you a proactive Sales Coordinator looking for an exciting opportunity within E-commerce? Our client is a growing E-commerce business, specialising in manufacturing products to a variety of businesses throughout the UK.

Our client is looking for an exceptional person to join their team.

What’s in it for you?

• Above market basic salary
• 20 days holiday + bank holidays
• Opportunities for progression
• Pension Scheme
• Free car parking

Your new role:

• Develop and maintain strong relationships with both new and existing clients to support ongoing sales growth and client retention
• Assess client requirements and deliver customised recruitment solutions that align with their objectives
• Maintain accurate and up-to-date records of all client interactions using a CRM system
• Manage client accounts by ensuring orders and services are processed efficiently, accurately, and on time
• Collaborate closely with colleagues to ensure all client expectations are consistently met or exceeded
• Identify and pursue opportunities to offer additional services that add value to existing client relationships
• Address client concerns or issues promptly, ensuring quick and effective resolution
• Handle logistics-related queries, including delivery and collection arrangements, to ensure a smooth client experience

What you’ll need to succeed:

• Solid background in sales or post-sales support, ideally in a Sales Support or comparable role
• Excellent verbal and written communication skills, with the ability to connect effectively with clients across various levels of an organisation
• Comfortable using CRM tools likeHubSpotor similar platforms to manage client data and workflows
• Capable of working independently while also contributing positively to a team environment
• Solutions-focused mind-set with a strong drive to deliver measurable outcomes
• Strong analytical thinking and a keen eye for detail
• Skilled in building strong relationships and managing client expectations
• Takes initiative in addressing challenges and delivering exceptional service

Interested?

For more information about this vacancy, please contact Taylor at Proactive Personnel, Telford.