Sales Coordinator

TN United Kingdom; Nottingham; On-site; GBP 24,000 - 28,000; Full time

Job summary

An established industry player is on the lookout for a dynamic Sales Coordinator to join their Nottingham team. This role serves as a vital link between customers and the internal teams, ensuring seamless communication and service delivery. You will thrive in a fast-paced environment, managing customer inquiries and processing sales orders while supporting the Key Account Manager. With a focus on customer engagement and satisfaction, this position offers the chance to make a significant impact and grow within a company that values personal development and career advancement. If you are charismatic, target-driven, and eager to learn, this opportunity is perfect for you.

Benefits

23 Days Paid Holiday

Career Development Plans

Training & Development Pathways

Qualifications

• Proven track record in a fast-paced sales environment.
• Strong administration skills and a friendly telephone manner.

Responsibilities

• Manage and develop a portfolio of existing accounts.
• Handle inbound customer queries and process sales orders.
• Support the external sales team and undertake outbound activity.

Skills

Customer Engagement

Sales Coordination

Administration Skills

Telephone Manner

Commercial Awareness

Education

Experience in Internal Sales

Packaging Industry Experience

Tools

CRM System

Job description

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Sales Coordinator
Location: Nottingham
Basic salary up to £24,000 plus company benefits
Sector: Packaging distribution
The Company
Greenwoods Stock Boxes, part of Macfarlane Group PLC, the UK’s largest packaging distributor are seeking to recruit an experienced Sales Coordinator to join our established team based at their offices based in Nottingham. As a business, we are passionate about providing fully integrated and innovative packaging solutions augmented by outstanding customer service. As a Group we are continuing to grow significantly and are always keen to attract talented new individuals to our business.

The Sales Coordinator Role
Sales Coordination is a key part of what we do, providing the crucial ‘bridge’ between our customers and our internal purchasing, logistics and external field sales teams. This fast-paced, multi-faceted role will see you handling inbound customer enquiries and processing sales orders. In addition you will support the workload for the Key Account Manager and generate some outbound activity to help develop customer spend and identify new opportunities. This position is wholly office based and focussed upon customer engagement. You will be focussed on understanding customer needs, to ensure opportunities are realised and first class service is provided at all times. On this occasion we are seeking to hire someone on a full time basis, working Monday to Friday.

• Managing and developing a portfolio of existing accounts, effectively maintaining profitability
• Dealing with incoming customer queries and providing advice & solutions
• Undertaking outbound activity to help identify and target new customers
• Working closely with and supporting the external sales team
• Administration of sales orders/quotations, ensuring customer delivery dates are met
• Regular use of internal CRM system
• Closely liaising with internal departments such as logistics and procurement

Do you have the correct profile?
We know that this role will ideally suit an experienced internal sales person who can demonstrate a good track-record of success in a similarly fast paced position. That said, it’s often about character and personality. So if you fancy a fast paced & varied role where you can showcase your charisma in charming our customers and you’re not afraid to make outbound calls, we would love to hear from you. You will need to learn our internal systems (CRM etc.) but that goes for anyone and we will provide full training. It is however vitally important that you have a first class telephone manner (friendly and professional) coupled with strong administration skills. It also helps if you are commercially aware and target driven. Packaging industry experience would be highly advantageous, but is not essential.

The Package
From the commencement of your employment, your paid holiday entitlement will be at the rate of 23 days per calendar year, plus bank holidays, this increases with service. We also offer a competitive basic starting salary. Macfarlane Group is also dedicated to maximizing every employee’s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement.

Your future with us
Here at Macfarlane Group, you truly have the potential to shape your own future and set your own ambitions. We are a large group company where internal promotion and mobility is a key feature of our success. Through tailored career plans, we provide a wide range of structure training & development pathways, utilizing both inhouse expertise to share knowledge and the best-in-class external training partners. There is potential access to management & leadership development, and we work closely with recognised, accredited bodies including the Institute of Leadership & Management (ILM) & the Institute of Sales Professionals ISP). So there really are no limits to where your journey within Macfarlane Group may take you.