Sales Coordinator

Kingston Barnes Ltd; Methley; On-site; GBP 21,000 - 35,000; Full time

Benefits offered by this job

Pension

Life Assurance

25 days holiday + banks

Enhanced maternity and paternity leave

Half day on Friday

EAP

Enhanced sick pay

Job summary

Kingston Barnes Ltd is seeking an experienced Sales Coordinator in the engineering and manufacturing sector. The role focuses on preparing accurate quotations, supporting the sales team and delivering excellent customer service throughout the sales process.

You will maintain CRM/ERP data, review technical requirements, and generate KPI reports to support business growth and reporting accuracy.

Qualifications

• Previous experience preparing and issuing technical customer quotations.
• Experience in sales administration, sales support or technical administration.
• Strong customer service and relationship-building skills.
• Excellent organisational, communication and time-management skills.
• A high level of accuracy and attention to detail.
• Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook.
• Experience using CRM and/or ERP systems.
• GCSEs (or equivalent), including Maths and English.
• Experience in manufacturing, engineering, construction, industrial or technical product environment.
• Experience within pumps and/or wastewater industry.
• Knowledge of commercial terms and conditions.
• Advanced Excel skills, including reporting and data analysis.
• A Business Administration qualification or equivalent experience

Responsibilities

• Prepare and issue accurate, timely quotations for replacement pumps and spares in line with company KPIs.
• Provide proactive administrative and customer support to the sales team.
• Build and maintain positive, long-term customer relationships that support retention and growth.
• Review customer specifications and technical requirements, helping to identify appropriate products and solutions.
• Coordinate technical queries between customers and internal specialists to ensure a responsive and efficient service.
• Maintain accurate customer, product and pricing information within the ERP system.
• Prepare monthly customer KPI reports, sales presentations, proposals and tender documentation.
• Ensure all sales documentation is accurate and compliant with company procedures

Skills

Quotation preparation

CRM/ERP systems

Customer service

Organisation

Excel

Word

Outlook

Education

GCSE Maths & English

Tools

CRM software

ERP software

Job description

Do you have proven experience preparing and issuing customer quotations in a technical engineering/manufacturing environment?

Are you familiar with CRM or ERP systems?

The Role:

We are currently recruiting for an experienced and driven Sales Coordinator on behalf of our client, a leading player in the engineering & manufacturing sector. This is a fantastic opportunity which includes providing support to the sales team, ensuring customers received accurate quotations, technical product information, and excellent service throughout the sales process. This role is a critical business role, ensuring customer satisfaction, supporting growth and ensuring accurate sales and reporting.

Key Responsibilities:

• Prepare and issue accurate, timely quotations for replacement pumps and spares in line with company KPIs.
• Provide proactive administrative and customer support to the sales team.
• Build and maintain positive, long-term customer relationships that support retention and growth.
• Review customer specifications and technical requirements, helping to identify appropriate products and solutions.
• Coordinate technical queries between customers and internal specialists to ensure a responsive and efficient service.
• Maintain accurate customer, product and pricing information within the ERP system.
• Prepare monthly customer KPI reports, sales presentations, proposals and tender documentation.
• Ensure all sales documentation is accurate and compliant with company procedures

About you:

• Previous experience preparing and issuing technical customer quotations.
• Experience in sales administration, sales support or technical administration.
• Strong customer service and relationship-building skills.
• Excellent organisational, communication and time-management skills.
• A high level of accuracy and attention to detail.
• Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook.
• Experience using CRM and/or ERP systems.
• GCSEs (or equivalent), including Maths and English.
• Experience in a manufacturing, engineering, construction, industrial or technical product environment.
• Experience within the pumps and/or wastewater industry.
• Knowledge of commercial terms and conditions.
• Advanced Excel skills, including reporting and data analysis.
• A Business Administration qualification or equivalent experience

Benefits:

• Salary up to £35,000
• Pension 3% employer 5% employee
• Life Assurance 4 x salary
• 25 days holiday + banks, and the ability to by another 5 days
• Enhanced maternity and paternity leave
• Half day on a Friday
• EAP
• Enhanced sick pay

Candidates must be eligible to live and work in the UK to apply for this position