Sales Coordinator

Four Seasons Hotel; London; On-site; GBP 46,000; Full time

Job summary

Join a prestigious luxury hotel as a Sales Coordinator, where you'll support high-performing teams and manage group sales inquiries. Enjoy a competitive salary package and numerous benefits. We're looking for organized and service-driven individuals to enhance our guest experience.

Benefits

Excellent Training and Career Development opportunities

Up to 20 complimentary nights at Four Seasons Hotels

Free meals at Zest while on duty

Holiday entitlement increases with years of service up to 33 days off

Free Life Insurance while on duty

Season Ticket Loan & cycle to work scheme

Free Uniform dry cleaning available

Employee Experience events throughout the year

Access to Wagestream – salary advance benefit

Employee Recognition Programmes

Qualifications

• Minimum one year experience in similar sales or coordination role.
• Strong communication and professional phone skills.
• Excellent organizational skills and Microsoft Office knowledge.

Responsibilities

• Assist the Middle East Sales manager with bookings and contracts.
• Manage group inquiries from initial lead to signed contract.
• Provide administrative support to the Senior Sales Manager.

Skills

Interpersonal skills

Communication skills

Organizational abilities

Microsoft Office proficiency

Fluency in English

Flexibility

Tools

Opera

Salesforce

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Surrounded by the capital’s greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city’s high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London’s famous sights.

Join Our Team as a Sales Coordinator (Special Markets)
Four Seasons Hotel London at Park Lane and Four Seasons Hotel Hampshire

We’re looking for a highly organized and service-driven Sales Coordinator to join our dynamic Sales team at Four Seasons Hotel London at Park Lane, taking care of both Park Lane and Hampshire. If you thrive in a fast-paced environment and enjoy supporting high-performing teams, we’d love to hear from you.

What You’ll Do:

• Assisting the Middle East Sales manager on their daily tasks e.g. creating and amending bookings, working on quotations, group resumes, contracts, invoices etc.

• Manage reactive group inquiries from initial lead through to signed contract.

• Monitor and action the Middle East Sales inbox as needed.

• Provide comprehensive administrative support to the Senior Sales Manager across both Reservations and Sales functions

• Coordinate and host site visits, show rounds, and client events

• Arrange travel and logistics for clients and team members as needed

• Support the wider sales team when needed.

• Maintain accurate records, reports, and documentation to support sales planning and forecasting

What You Bring:

• At least one year of experience in a similar sales or coordination role, ideally within hospitality

• Strong interpersonal and communication skills, with a confident and professional phone manner

• Excellent organizational and administrative abilities, with proficiency in Microsoft Office

• Fluency in written and spoken English

• Familiarity with Opera and Salesforce systems is a plus

• Flexibility to travel to other UK properties and work occasional weekends or varied shifts

• This is a full-time, on-site role based at Four Seasons Hotel London at Park Lane

• Candidates must have the right to work in the UK

Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:

• £46,000 package made up of Hotel Service charge and salary .

• Excellent Training and Career Development opportunities

• Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service .

• Free meals at Zest while on duty including fruits, coffee/ tea and ice cream available throughout the day

• Holiday entitlement increases with years of service up to 33 days off

• Free Life Insurance while on duty .

• Opportunities to build a successful career with global potential

• Season Ticket Loan & cycle to work scheme

• Free Uniform dry cleaning available

• Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year .

• Access to Wagestream – a salary advance benefit

• Employee Recognition Programmes

• & many, many more surprises to discover !

We look forward to receiving your application!