Sales Coordinator

Whatsoninleeds; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the electric garage door industry is seeking a meticulous individual to support franchisee partners and area sales surveyors. This role is crucial for ensuring compliance with company standards and driving sales performance. The ideal candidate will possess strong organisational skills, excellent communication abilities, and a commitment to high-quality support that contributes to sales revenue and growth.

Qualifications

• Experience in a fast-paced sales support or administrative role is desirable.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.

Responsibilities

• Serve as a key point of contact for franchisee partners and area sales surveyors.
• Develop and maintain relationships with franchisee partners.
• Administer system changes on time and ensure accurate information.

Skills

Organisational skills

Communication

Time management

Tools

Microsoft Dynamics

Job description

Full Job Description

About the Company:

Garolla is the UK's #1 electric garage door provider, operating through a network of approximately 70 franchisee partners and area surveyors. Our mission at Garolla is to be the #1 recommended by customers, franchisee partners, and employees. Garolla is undertaking a bold and exciting growth strategy to ensure we continue to delight our customers.

Role Overview

We are seeking an initiative-taking and meticulous individual to undertake a key role in supporting the franchisee partners and area sales surveyors. You will play a vital part in ensuring the infield teams comply with company standards and industry regulations. You will also provide essential support to help drive performance and enable both franchisee partners and area sales surveyors to achieve maximum sales revenue. This position requires strong organisational skills, excellent communication, and a commitment to delivering high-quality support that directly contributes to the success of our sales revenue and future growth.

Key Responsibilities:

1. Serve as a key point of contact for franchisee partners and area sales surveyors, answering queries, providing solutions, and addressing concerns promptly and professionally.
2. Develop and maintain positive relationships with franchisee partners and area sales surveyors, fostering a collaborative environment and serving as an advocate for their needs and concerns.
3. Collaborate closely with internal teams to improve systems and processes.
4. Administer system changes on time, ensuring all systems reflect accurate information (including order amendments, urgent door requirements, cancellations, availability such as sickness, holiday, starters, and leavers).
5. Work with the infield teams to reduce incorrect measures.
6. Maintain our franchisee and area sales surveyor territories and working patterns using Microsoft Dynamics, challenging any changes that may reduce capacity or revenue contribution.
7. Contribute towards dispatch and sales revenue, leveraging strong relationships to influence earlier order placement and working with our operations team to aid dispatched revenue.

The Person

1. Previous experience in an energetic, fast-paced sales environment in either a support or administrative role is highly desirable.
2. Strong organisational and time management skills with the ability to multitask and prioritise effectively.
3. Excellent communication skills, both written and verbal, with the ability to interact professionally with key stakeholders at all levels.
4. Ability to review data carefully and flag discrepancies or potential issues for further investigation.