Sales Coordinator

JR United Kingdom; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent beauty brand is seeking a Sales Coordinator to support retail and wholesale sales operations across the UK, EMEA, and Australia. The role will focus on account management, ensuring effective communication and coordination with retailers and distributors. Ideal candidates will possess strong interpersonal skills and a background in retail management, alongside the ability to thrive in a fast-paced environment.

Qualifications

• Minimum 1 year experience in retail/wholesale/account management, preferably in beauty.
• Excellent communication and customer service skills required.
• Proven ability to manage multiple tasks effectively.

Responsibilities

• Serve as a point of contact for retail and distributor accounts.
• Coordinate weekly sales reports and manage order entries.
• Support Sales Team with marketing plans and customer communication.

Skills

Interpersonal skills

Analytical skills

Organizational skills

Communication skills

Education

Bachelor’s degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

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Sales Coordinator, london (city of london)

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Client:

EVE LOM

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

26.06.2025

Expiry Date:

10.08.2025

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Job Description:

About Eve Lom:

EVE LOM Skincare was founded in 1985 by the renowned facialist Eve Lom. The brand’s eponymous skincare collection is centered on the belief that the secret to radiant skin begins with the perfect cleanse. In the 37+ years since the launch of the iconic and hero EVE LOM Cleanser, the brand combines high quality natural ingredients with the latest scientific innovations to create a portfolio of luxurious and effective products, among which many are award-winning and have a loyal, cult following worldwide.

Parent Company:

EVE LOM was acquired in March 2021 by Yatsen Global Group (NYSE/New York Stock Exchange:YSG), a leader in the rapidly evolving China beauty market with the mission of creating an exciting new journey of beauty discovery for consumers in China and around the world. Leveraging its digitally native direct-to-customer business model, Yatsen has built a platform with core capabilities that disrupts every part of the traditional beauty industry value chain and deliver greater value to its customers. Yatsen reaches and engages with customers directly both online and offline, with expansive presence across all major e-commerce, social and content platforms in China.

Position Summary:

The Sales Coordinator supports the Sales Director and Key Account Manager in driving retail and wholesale sales in the UK, EMEA and Australia. This role will be a key point of contact for all retail accounts and distributors in all aspects of account management and sales operations. This position reports into the Director, Sales for the UK, EMEA and Australia.

Accountabilities:

· Be a point of contact for all retail and distributor accounts; including, yet not limited to new launches and product information updates, order/ shipping status, pricing confirmation, marketing support needs, overall customer service.

· Coordinate key retailer weekly sales reports and circulate as required to the designated teams.

· Enter all sales orders and ensure timely delivery of all shipments.

· Prepare and coordinate price lists and communicate changes/updates to customers and Operations Teams.

· Support the Account Manager with any analysis they need for customer meeting presentations, in order to drive sales and increase brand awareness.

· Prepare and coordinate “New Customer” account information set up forms.

· Coordinate product launches and “newness” emails to customers as directed by the sales and marketing teams.

· Support the Sales Team in creating and executing best-in-class Trade Marketing plans (sampling, GWPs, CRM etc.) and securing effective visibility for the brand with all our Retailers.

· Administration of office supplies and general office requirements.

· Management of office sample ordering

· Support Sales and Education events where necessary

· Coordinate content updates with relevant retailers.

· Monitor and track regional market landscape.

Required skills for the role:

· Requires strong interpersonal and customer service skills and the ability to build positive/effective business partnerships.

· Requires excellent numerical and analytical skills with an eye for detail and high standards of performance.

· Requires excellent communication skills; written and verbal

· Must be highly organized and possess a strong level of administrative ability to effectively manage workload.

· Must be proficient in Microsoft Word, Excel, Powerpoint and Outlook, previous experience in Navision and/or other sales related software is preferred.

· Must be able to prioritize competing tasks and to meet deadlines.

· Expert conducting business in virtual settings via Zoom, Teams and an ability to develop strong working relationships with remotely based teams.

-Ability to work collaboratively in an evolving, fast-paced environment.

Qualifications and experience:

- Minimum 1 year experience managing retail wholesale/retail/account management in a similar role; preferably in the beauty industry.

-Bachelor’s degree or equivalent in experience