Sales consultant Croydon

Porcelanosa SA; Croydon; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading company in the home improvement sector is seeking a showroom sales associate for their Croydon location. The role involves actively engaging with clients, understanding their needs, and recommending appropriate product solutions. Ideal candidates will possess strong communication and negotiation skills, with relevant customer sales experience preferred. Training will be provided to ensure success in this dynamic environment.

Qualifications

• Relevant experience in face-to-face customer sales is preferred.
• Smart personal appearance is required.
• Training will be provided for the role.

Responsibilities

• Greet clients upon entry to the showroom.
• Recommend suitable product ranges based on client specifications.
• Provide detailed and accurate quotations to clients.

Skills

Communication

Negotiation

Customer Service

Education

Good level of verbal, written and numerical literacy

Job description

Working as part of the Croydon showroom team, you will be responsible for actively approaching clients and assist them, identify requirements and suggesting appropriate solutions from our products range to meet their requirements and aspirations.

Key skills and responsibilities of the job;

• Personally, greeting the clients upon entry to the showroom;
• Recommending suitable product ranges to the client as per their specification (dimensions; budget);
• Provide the clients with detailed and accurate quotations to agreed time scales;
• Handling payments directly from clients as well as credit/debit card payments, ensuring complete with receipts;
• Answering the telephones and dealing with any client queries;
• Following agreed sales process.

Personal Attributes

• Smart personal appearance
• Clear and positive communicator with good negotiation and influencing skills
• Relevant experience with face to face customer sales in a similar environment or possesses the underlying traits to fulfil this role.

Education and Qualifications;

• A good level of verbal, written and numerical literacy
• Relevant experience in a similar environment would be an advantage
• On the job and formal internal training will be provided

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