Sales Consultant

Furniture Village; Liverpool City Region; On-site; GBP 14,000 - 50,000; Full time

Job summary

Furniture Village is seeking a Sales Consultant to join their dynamic team in Liverpool. This role involves engaging with customers, understanding their needs, and providing exceptional service. With a focus on progression and a competitive salary package, this is an exciting opportunity to be part of a leading family business in the furniture industry.

Benefits

5% pension

24/7 medical support

Health insurance

Up to 33 days’ holiday

Perkbox

Refer a Friend bonus

Staff discount

Qualifications

• Instinctively understands and embraces a customer-first mindset.
• Natural born communicator, who listens and persuades effortlessly.
• Shows initiative and energy, both as part of a team and independently.
• Punctual and professional, with a genuine smile.

Responsibilities

• Greet customers and create rapport to understand their needs.
• Provide an awesome end-to-end experience from ordering to delivery.
• Become a Furniture Village expert through industry-leading training.

Skills

Customer-first mindset

Communication

Initiative

Attention to detail

Professionalism

Critical thinking

Job description

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This range is provided by Furniture Village. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

SALES CONSULTANT

• You want the flexibility of full or Key-time. You’ve got a life outside of work after all.
• You’re hungry for progression. ‘Growing our own’ and fast-tracking promotions - that’s in our DNA.
• You’ve got a winning way with customers. If you can engage and inspire, and get a buzz from selling beautiful product, you’ll go far.
• You want an industry-leading package with uncapped commission. Basic Key-time 3-day salary £14,700. Full time basic up to £24,500, Average earnings £50k+ and Uncapped OTE.
• You want best-in-class benefits. 5% pension, 24/7 medical support, health insurance, up to 33 days’ holiday, Perkbox, Refer a Friend bonus, staff discount…
• You want to work for an award-winning family business, voted an Outstanding Place to Work and the UK’s leading independent furniture retailer.
• You want to be part of a Great British success story.
  
  

The role

You’ll be the face of your store, greeting customers, creating rapport, understanding their needs and creating an awesome end-to-end experience, from ordering to final mile delivery.

You’ll be part of a dynamic team that’s hungry for success. With our industry-leading training, you’ll soon become a Furniture Village expert, well versed in beautiful furniture, world class service and understand how to overdeliver on KPIs.

Your Skillset

Our ideal candidate? Looks like this:

• Instinctively understands and embraces a customer-first mindset
• Is a natural born communicator, one who leans in to listen and effortlessly persuade
• Shows initiative and energy, as part of a team or working independently
• Pays attention to detail (critical when ordering bespoke furniture)
• Is punctual and professional, with a genuine smile
• Uses critical thinking to solve problems without being phased
  
  

Our business

Our first store opened its doors in Abingdon in 1989. Fast forward and today we have 57 stores across the UK, with more to follow. At Furniture Village, we don’t believe in the hard sell. We believe in understanding customers’ needs, lifestyle and budget, then helping them find the perfect pieces.

Sourcing from across the globe - handmade mattresses from Yorkshire, bespoke marble-top tables from Italy, precision engineered wardrobes from Germany - we offer beautiful furniture and accessories for every room in the home.

Our people

In the words of our founder and CEO Peter Harrison: “We employ nice people to sell nice furniture to nice customers”. We’ve been doing it since 1989 when we opened our first store in Abingdon. Fast forward to today and we have 57 stores on the map with more to come.

The key to our success? Our people. The heartbeat of our business. We offer real progression, real training and real rewards. Not to mention real fun. There’s a reason over 20% of our team has received long service awards, it’s because they want to stay!

Our recruitment

As a family business, it’s really important to us that everyone feels part of our family. We’re an equal opportunities employer and welcome everyone. Ready for the next leap in your career? Apply now and let’s talk. Together we can do wonderful things.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Consumer Services

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