Sales Consultant

King Living; Grays; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Commission

Product discounts

Sales training

Career progression

Job summary

King Living is opening a brand-new showroom in Lakeside Retail Park and seeks a founding team member to bring the space to life. You will drive sales and deliver exceptional customer experiences, while developing product knowledge and showroom presentation.

Ideal candidates have retail or customer service experience, a genuine interest in design, and strong communication skills. Weekend and public holiday work may be required to support the business needs.

Qualifications

• Retail, hospitality or customer service experience is highly desirable.
• Interest in design, interiors and home living.
• Strong communication and relationship-building skills for a longer sales journey.

Responsibilities

• Deliver exceptional service and maximise sales opportunities from first conversation to delivery.
• Build product knowledge across design, materials and configurations to guide customers.
• Ensure configurations, lead times and delivery expectations are accurate and clearly communicated.
• Maintain a polished showroom that reflects King Living’s quality and brand standards.
• Support the team and contribute to a positive showroom environment.

Skills

Customer service

Communication

Premium retail

Design enthusiasm

Tools

CRM software

Job description

King Living is opening a new showroom at Lakeside Retail Park — and we are looking for the founding team to bring it to life.

Since 1977 we have designed and manufactured our own furniture, and everything we make starts with engineering. Signature steel frames. Modular designs built to be reconfigured as a home changes. Removable covers. Pieces made to last decades rather than seasons. It is furniture people keep, adapt and pass on.

This is a rare opportunity to open a King Living showroom from day one. As part of the founding team you will help set the standard, shape the customer experience and build the culture of a brand-new site — in one of the UK’s busiest and most established retail destinations.

What You’ll Own

Sales & Customer Experience

Deliver exceptional service, build genuine relationships and maximise every sales opportunity from first conversation through to delivery.

Design Consultation & Product Expertise

Build strong product knowledge across design, materials, configurations and space planning to confidently guide customers.

Order Accuracy & Aftercare

Ensure configurations, measurements, selections, lead times and delivery expectations are accurate and clearly communicated.

Showroom Presentation & Brand Standards

Maintain a polished, beautifully presented showroom that reflects King Living’s quality and brand standards.

Team Contribution

Support the team, share ideas and contribute to a positive, collaborative showroom environment.

Who You Are

You are consultative, curious and genuinely interested in people.

You enjoy the longer conversation — the customer who arrives with a floor plan, the one who needs three visits, the one who wants to understand exactly how the frame is built before they decide.

You are equally happy talking a customer through fabric options, working up a configuration, following up a quote or restyling the showroom before opening.

You take ownership naturally, you communicate well, and you enjoy working in a close-knit team where everyone contributes.

You must be available for weekend and public holiday work which will be required to support the needs of the business.

You’ll Likely Bring

• Retail, hospitality or customer service experience, ideally in a premium or considered-purchase environment
• A genuine interest in design, interiors and how people live in their homes
• Strong communication and relationship-building skills, with the patience for a longer sales journey
• Confidence working towards individual and showroom sales targets
• Good organisational skills and real attention to detail
• Confidence learning new systems, product configurations and processes
• A proactive, hands-on attitude and willingness to support across sales, presentation and customer aftercare

Furniture experience is helpful, but not essential.

We’ll teach you our products. We are looking for people with the right mindset.

Why Join King Living?

This is a rare opportunity to join the founding team of a brand-new King Living showroom.

You will help shape the culture, the ways of working and the customer experience from day one, whilst building your career with one of Australia’s most respected furniture brands — a family-owned design company with showrooms across Australia, New Zealand, the UK, Canada, the USA and Asia.

Everything we do is guided by four values - Passion. Integrity. Collaboration. Innovation. They are not words on a page — they shape how we sell, how we look after customers and how we treat each other.

We offer competitive pay with commission, generous product discounts for you and your family, structured product and sales training, and genuine progression across a growing UK network.

King Living is an equal opportunity employer. We welcome applications from people of all backgrounds and are happy to make adjustments at any stage of the recruitment process.