Sales Consultant

Porcelanosa; Chester; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Sales Commission Scheme

Competitive salary

Job summary

PORCELANOSA is seeking a Sales Consultant for our Chester showroom. You will deliver excellent customer service, present and sell Bathrooms and Kitchens, and promote the brand locally. You will follow company procedures to ensure targets are met and the customer experience stays first-class.

You should bring 2–5 years in bathroom/kitchen sales, strong communication, and the ability to provide accurate quotations while handling inquiries and building lasting customer relationships.

Qualifications

• 2–5 years of experience in bathroom and kitchen industry with face-to-face sales.
• Good verbal, written and numerical literacy.
• Able to provide detailed quotations and handle customer queries.

Responsibilities

• Greet clients as they enter the Chester showroom.
• Recommend suitable product ranges based on client specifications and budget.
• Provide detailed and accurate quotations within agreed timescales.
• Answer telephone enquiries and handle client questions.
• Follow the established sales process.
• Deliver store sales in line with targets and promote the company’s products.
• Maintain up-to-date knowledge of all products and present to customers.
• Deliver a high standard of customer experience and product presentation.
• Demonstrate excellent people skills and professional appearance.

Skills

Customer service

Sales skills

Communication

Job description

PORCELANOSA, a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products, endeavors to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic company owned and independent distribution network,

Porcelanosa was founded over 45 years ago in a small village by the Mediterranean Sea in Castellon, Spain. Since then, we have been providing architectural and design solutions to consumers and the A&D community with unparalleled innovation, quality, and service. Porcelanosa has experienced incredible growth over the years and today our global presence extends to over 140 countries through more than 400 company owned showrooms, distribution centers and an extensive network of independent distributors and retailers.

Job Outline;

Working as part of the Chester showroom team, the Sales Consultant will deliver an excellent sales performance through providing the customer with exceptional service. They will help deliver and grow the company’s brand at all levels. They will deliver all set company procedures in line with the Operations Manual, and always promote and assist the company in achieving its goals and strategy. This Sales Consultant will be selling Bathrooms, Kitchens & other Group products.

Key skills and responsibilities of the job;

• Personally, greeting the clients upon entry to the showroom;
• Recommending suitable product ranges to the client as per their specification (dimensions; budget);
• Provide the clients with detailed and accurate quotations to agreed time scales;
• Answering the telephones and dealing with any client queries;
• Following agreed sales process.

Commercial Focus:

• To deliver store sales in line with targets
• To actively sell and promote the company’s products at all times
• To excel at delivering and growing the brand in the stores local market place

Product Presentation:

• To ensure that you always have up to date knowledge of all products
• To deliver at all times the highest level of standards across the store
• To deliver the best possible customer experience through driving product standards

Personal Attributes:

• Excellent People Skills
• Smart personal appearance
• Clear and positive communicator with good negotiation and influencing skills
• Minimum 2 to 5 years experience in the bathroom and kitchen industry, with face to face customer sales.

Education and Qualifications;

• A good level of verbal, written and numerical literacy
• Relevant experience in a similar environment would be an advantage

Benefits;

• Competitive salary
• Sales Commission Scheme