Showroom Sales Consultant

Porcelanosa UK LTD; Manchester; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Sales commission scheme

Job summary

Porcelanosa UK Ltd. is seeking a Sales Consultant for the Manchester Showroom to deliver exceptional customer service and drive store sales. You will advise on Bathrooms, Kitchens & Group products, present quotations, and guide customers through the purchase journey.

The role emphasizes face-to-face engagement, product knowledge, and adherence to the sales process to promote the brand locally. Competitive salary and sales commission schemes are offered.

Qualifications

• Face-to-face sales experience in a showroom or similar environment is preferred.
• Excellent verbal, written and numerical literacy.
• Ability to provide accurate quotations within agreed timescales.

Responsibilities

• Greet clients upon entry to the showroom.
• Recommend suitable product ranges based on client specification and budget.
• Provide detailed and accurate quotations within agreed timeframes.
• Answer phone calls and respond to client queries.
• Follow the established sales process and contribute to store targets.

Skills

Customer service

Sales

Product knowledge

Negotiation

Communication

Job description

PORCELANOSA, a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products, endeavors to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic company owned and independent distribution network,

Porcelanosa was founded over 45 years ago in a small village by the Mediterranean Sea in Castellon, Spain. Since then, we have been providing architectural and design solutions to consumers and the A&D community with unparalleled innovation, quality, and service. Porcelanosa has experienced incredible growth over the years and today our global presence extends to over 140 countries through more than 400 company owned showrooms, distribution centres and an extensive network of independent distributors and retailers.

Job Outline

Working as part of the Manchester Showroom team, the Sales Consultant will deliver an excellent sales performance through providing the customer with exceptional service. They help deliver and grow the company’s brand at all levels. They deliver all set company procedures in line with the Operations Manual, and always promote and assist the company in achieving its goals and strategy. This Sales Consultant will be selling Bathrooms, Kitchens & other Group products.

Key skills and responsibilities of the job

• Personally, greeting the clients upon entry to the showroom;
• Recommending suitable product ranges to the client as per their specification (dimensions; budget);
• Provide the clients with detailed and accurate quotations to agreed time scales;
• Answering the telephones and dealing with any client queries;
• Following agreed sales process.

Commercial Focus:

• To deliver store sales in line with targets
• To actively sell and promote the company’s products at all times
• To excel at delivering and growing the brand in the stores local marketplace

Product Presentation:

• To ensure that you always have up to date knowledge of all products
• To deliver at all times the highest level of standards across the store
• To deliver the best possible customer experience through driving product standards

Personal Attributes:

• Excellent People Skills
• Smart personal appearance
• Clear and positive communicator with good negotiation and influencing skills
• Relevant experience with face to face customer sales in a similar environment or possesses the underlying traits to fulfil this role.

Education and Qualifications

• A good level of verbal, written and numerical literacy
• Relevant experience in a similar environment would be an advantage

Benefits

• Competitive salary
• Sales Commission Scheme