Sales Consultant

MOLTON BROWN; Cheltenham; On-site; GBP 80,000 - 100,000; Part time

Job summary

Join a forward-thinking company as a Sales Consultant in Cheltenham, where your passion for luxury and commitment to exceptional customer service will shine. In this part-time role, you'll create memorable experiences for customers through personalized service, including fragrance consultations and signature treatments. Enjoy a supportive work environment that values your voice and offers opportunities for ongoing development. With a competitive hourly rate, generous staff discounts, and various perks, this position is perfect for those looking to grow in a dynamic retail setting.

Benefits

50% Staff Discount

22 Days Holiday

Birthday Off

Monthly Store Bonus Scheme

Quarterly Free Product Allocation

Healthcare Plan

Wellbeing Support

Recognition Awards

Company Pension Scheme

Ongoing Development Opportunities

Qualifications

• Excellent communication skills and a positive, can-do attitude.
• Ability to work well in a team and achieve KPIs.

Responsibilities

• Provide excellent customer service and detailed product knowledge.
• Oversee the customer journey and assist with store tasks.

Skills

Communication Skills

Customer Service

Teamwork

Positive Attitude

Personal Grooming

Job description

The Opportunity

We are looking for a dedicated individual with a passion for luxury to join us as a Sales Consultant in our Cheltenham store. This is a part-time position, working 20 hours per week.

As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will oversee the customer journey from start to finish, including providing sensorial experiences through signature services such as fragrance consultations or hand and arm massages. Additionally, you will assist the team with store-related tasks, including stock management, cleaning, and replenishment.

What we are looking for

We seek individuals with excellent communication skills, confidence, and a positive, can-do attitude. High personal grooming standards, a passion for luxury, and alignment with our brand values are essential. You should be able to work well in a team, have the drive to achieve store and personal KPIs, and be flexible to meet business needs.

What we can offer you

• An hourly rate of £12.60
• A 50% staff discount on all Molton Brown products
• 22 days holiday plus Bank Holidays
• A day off for your birthday
• A monthly store bonus scheme up to 0.35% of retail sales if store targets are met
• Quarterly free product allocation of up to 5 Molton Brown items
• Access to discounts and cashbacks from high street retailers
• Enhanced family leave
• Healthcare Plan
• Wellbeing Support
• Recognition Awards
• Season Ticket Loans / Cycle To Work Scheme
• Company Pension Scheme
• Ongoing development and skill enhancement opportunities
• A workplace where your voice is valued
• Learning and development initiatives within our brands

Molton Brown is part of Kao, founded in Japan in 1887. Kao is dedicated to making a positive difference with high-quality products and services, creating a Kirei Life — a beautiful life that respects consumer needs and the planet. Our corporate philosophy, the Kao Way, guides us to act with integrity, drive innovation, and foster trust and respect.

How we work: Recognized among the World's Most Ethical Companies for 18 consecutive years, we are purpose-driven with strong corporate values. We prioritize quality, care for the environment, and employee empowerment. At Kao, everyone can shape their career while working collaboratively to serve our customers.

Hiring Process: We embrace diversity and welcome applications from all backgrounds, believing diversity makes us stronger.

Want to learn more? If you feel as unique as our products and want to discover why 33,000 people worldwide chose a career with us, visit Kao's career page.

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