Sales Consultant

KAO; Cambridge; On-site; Part time

Job summary

Join a luxury brand as a Sales Consultant in Cambridge, where you'll deliver exceptional customer service and product knowledge while managing the customer journey. This part-time role offers a competitive hourly rate and various employee benefits, including discounts and a bonus scheme.

Benefits

50% staff discount on all Molton Brown products

22 days holiday plus Bank Holidays

Monthly store bonus scheme

Quarterly product allocation

Healthcare plan

Company pension scheme

Ongoing development opportunities

Qualifications

• Excellent communication skills and a positive, can-do attitude are essential.
• Ability to champion brand values and achieve store KPIs.

Responsibilities

• Provide excellent customer service and manage the customer journey.
• Assist with stock management, cleaning, and replenishment.

Skills

Communication

Confidence

Teamwork

Positive Attitude

Job description

The Opportunity

We are looking for a dedicated individual with a passion for luxury to join us as a Sales Consultant in our Cambridge store. This is a part-time opportunity, working 20 hours per week.

As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will manage the customer journey from start to finish, including providing sensorial experiences through signature services such as fragrance consultations or hand and arm massages. You will also assist the team with store-related tasks, including stock management, cleaning, and replenishment.

What we are looking for

We seek individuals with excellent communication skills, confidence, and a positive, can-do attitude. A high standard of personal grooming, a passion for luxury, and the ability to champion our brand values are essential. You should work well in a team, be motivated to achieve store and personal KPIs, and have flexibility in your working arrangements to meet business needs.

What we can offer you

• An hourly rate of £13.20
• A 50% staff discount on all Molton Brown products
• 22 days holiday plus Bank Holidays
• A day off for your birthday
• A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
• Quarterly product allocation of up to 5 Molton Brown items
• Access to discounts and cashbacks from high street retailers
• Enhanced family leave
• Healthcare plan
• Wellbeing support
• Recognition awards
• Season Ticket Loans / Cycle To Work Scheme
• Company pension scheme
• Ongoing development and skill enhancement opportunities
• A company culture where your voice is heard and valued
• Learning and development within our brands

About Molton Brown and Kao

Molton Brown is part of Kao, a company founded in Japan in 1887, committed to making a difference through high-quality products and services that promote a beautiful life respecting consumer needs and the planet. Our philosophy, the Kao Way, emphasizes integrity, innovation, trust, and respect.

Our Work Ethic

Recognized among the World's Most Ethical Companies for 18 consecutive years, we prioritize quality, environmental care, and active employee involvement in shaping their careers. We collaborate to meet our goals and serve our customers best.

Application and Diversity

We embrace diversity and welcome applications from all backgrounds. To learn more about us and our values, visit our website and review our privacy policy at https://www.kao.com/emea/en/privacy/.