Sales Consultant Retail · Cambridge Experience Centre

Miele Company Ltd; Cambridge; On-site; Part time

Job summary

Join a leading company as a part-time Sales Consultant in Cambridge, where you'll provide exceptional customer service and build long-term relationships. This role involves engaging with clients, managing sales processes, and delivering high-quality demonstrations of lifestyle appliances. With a focus on teamwork and achieving sales targets, you'll be part of a respectful and inclusive culture that values your potential and offers career growth opportunities.

Benefits

Performance-related bonus scheme

Lunch allowance

Comprehensive benefits package

In-store sales incentives

Recognition awards

Qualifications

• Previous experience in a customer-facing role.
• Ability to build relationships and manage long sales processes.
• Confidence in hosting clients and delivering demonstrations.

Responsibilities

• Work three days a week, totaling 22 hours, including weekends.
• Meet sales targets individually and as a team.
• Provide detailed quotes and memorable in-store demonstrations.

Skills

Customer Service

Sales

Communication

Teamwork

Job description

We are looking for a part-time Sales Consultant to join our elegant Miele Experience Centre in the Grand Arcade in Cambridge. The role involves working three days a week, totaling 22 hours, including weekends and bank holidays.

Miele Experience Centres differ from typical retail stores, with lower footfall but higher-value customer transactions. We aim to provide a premium experience for every customer, whether they are outfitting a new kitchen or purchasing replacement detergents.

In this role, you will be...

Reporting to the Store Manager, you will be a natural salesperson, confident in hosting clients, providing detailed quotes, and delivering memorable in-store demonstrations. You should be able to build relationships with clients and manage a longer sales process involving multiple visits and discussions. Previous experience in lifestyle sales or delivering bespoke solutions in a store environment is preferred.

You will work as part of a team to meet sales targets for yourself and the team. Our customers are loyal and inquisitive; therefore, you should be able to adapt your communication style across telephone, face-to-face, and written interactions. Confidence and professionalism in responding to quotations and queries are essential.

You should have previous experience in a customer-facing role, demonstrating credibility and confidence. Passion and pride in representing the brand, multitasking ability, IT literacy, and teamwork skills are crucial to achieving excellent results.

The Miele brand is known for quality, design, and innovation. In our store, you will advise on selecting the finest lifestyle appliances for our clients' homes.

Through memorable demonstrations, bespoke consultations, and exceptional customer service, our Experience Centre connects Kitchen Dealers, consumers, and Miele, providing opportunities to close sales directly or via our partner network.

What can we offer you?

We seek someone eager to develop long-term relationships, grow our customer base, and build a career with us.

Part-time (including weekends and bank holidays) - £13.16 per hour, 22 hours per week

In addition to pay, we offer a performance-related bonus scheme, a lunch allowance paid into your monthly salary, and a comprehensive benefits package covering health and wellbeing, in-store sales incentives, and recognition awards for outstanding performance and embodying our values.

Join a team that supports your potential, respects you, and encourages you to perform at your best.

Miele fosters a respectful, positive, and inclusive culture. Working for Miele GB is both exciting and rewarding. We employ around 450 people across the UK and offer a solid foundation for career progression.

If you demonstrate energy, commitment, and the ability to impress, this could be the right place for you. To advance your career and be part of our quest for “Immer Besser,” apply now.