Sales Consultant

MOLTON BROWN; Cambridge; On-site; GBP 13,000 - 15,000; Part time

Job summary

Join a leading luxury brand as a Sales Consultant in Cambridge. This part-time role requires excellent customer service skills and a passion for luxury. You'll engage customers with personalized experiences while supporting store operations. Enjoy a competitive hourly rate and numerous employee benefits.

Benefits

50% staff discount on products

22 days holiday plus Bank Holidays

Birthday off

Monthly store bonus scheme

Quarterly free product allocation

Discounts and cashback offers

Enhanced family leave

Healthcare plan

Wellbeing support

Company pension scheme

Qualifications

• Excellent communication skills and a positive, can-do attitude required.
• Must have flexibility in working arrangements to meet business needs.

Responsibilities

• Provide excellent customer service and detailed product knowledge.
• Assist with stock management, cleaning, and replenishment.
• Conduct fragrance consultations and provide signature services.

Skills

Communication

Confidence

Teamwork

Positive attitude

Job description

The Opportunity

We are looking for a dedicated individual with a passion for luxury to join us as a Sales Consultant in our Cambridge store. This is a part-time opportunity, working 20 hours per week.

As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. You will also assist the team with general store tasks, including stock management, cleaning, and replenishment.

What we are looking for

We seek individuals with excellent communication skills, confidence, and a positive, can-do attitude. A high level of personal grooming standards, a passion for luxury, and the ability to champion our brand values are essential. You should work well in a team, be motivated to achieve store and personal KPIs, and have flexibility in your working arrangements to meet business needs.

What we can offer you

• An hourly rate of £13.20
• A 50% staff discount on Molton Brown products
• 22 days holiday plus Bank Holidays
• A day off for your birthday
• A monthly store bonus scheme up to 0.35% of retail sales if store targets are met
• Quarterly free product allocation (up to 5 Molton Brown items)
• Discounts and cashback offers from high street retailers
• Enhanced family leave
• Healthcare plan
• Wellbeing support
• Recognition awards
• Season Ticket Loans / Cycle to Work Scheme
• Company pension scheme
• Ongoing development and skills enhancement opportunities
• A company culture where your voice matters
• Learning and development programs across our brands

Molton Brown is part of Kao, founded in Japan in 1887. Kao is committed to making a difference through high-quality products and services that promote a beautiful life respecting the needs of consumers and the planet. Our philosophy, the Kao Way, guides us to act with integrity, innovate courageously, and treat each other with trust and respect.

How we work: Recognized among the World's Most Ethical Companies for 18 consecutive years, we are purpose-driven with strong corporate values. We prioritize quality and environmental care in our products. At Kao, employees actively shape their careers and work collaboratively to serve our customers best.

Hiring Process: We celebrate diversity and welcome applications from all backgrounds, believing diversity strengthens us.

Want to learn more? If you feel as unique as our products and want to discover why 33,000 people worldwide have chosen a career with us, visit https://www.kao.com/emea/en/

Privacy Policy: https://www.kao.com/emea/en/privacy/