Sales & Commercial Team Manager

IKEA Gruppe; Chester; On-site; Confidential; Full time

Benefits offered by this job

15% IKEA discount

Life Assurance 4x pay

Additional paid leave days

Job summary

IKEA Chester is seeking an experienced leader to drive sales, customer satisfaction and long-term growth. You will inspire the team, manage budgets, and implement new ways of working to deliver results.

The role requires leading a unit, aligning colleagues, and driving operational excellence in a dynamic retail environment at IKEA Chester.

Qualifications

• Proven leadership experience in a fast-paced retail environment.
• Strong cost and budget management skills.
• Ability to schedule and prioritise workloads.
• Customer-focused with decisive decision-making.
• Excellent communication and relationship-building at all levels.
• Ability to develop teams and succession planning.

Responsibilities

• Lead the department to maximise top selling products.
• Monitor competition and adjust actions accordingly.
• Develop and implement operating framework, standards, and KPI.”
• Ensure a skilled team and effective succession planning.
• Oversee day-to-day operations with timely staffing.

Skills

Leadership

Budget management

Retail scheduling

Customer focus

Communication skills

Decision making

Job description

IKEA Chester is a new way of meeting our customers. As one of our innovative 'LADA' format Small Stores, Chester offers a unique opportunity to help shape the future of IKEA retail. We're looking for an experienced leader who thrives on creating commercial success, inspiring teams, and embracing new ways of working. If you're ready to drive sales, customer satisfaction, and long-term growth, this could be your next exciting step.

WHAT WE OFFER

• The Start Date of employment will be: October 2026
• Starting salary of £32,000 per annum, based on competence and experience.
• 39 hours working 5 days per week including evenings and weekends. Working hours are between 8am to 9pm.
• We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
• Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you

..as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310

WHAT YOU'LL NEED TO HAVE

• Ability to lead the business through people by demonstrating strong leadership capabilities.
• Good level of knowledge of cost and budget management including experience with scheduling in a fast paced and ever-changing retail environment.
• Leadership experience in a fast-paced environment with the ability to prioritise and organise your own and others workload.
• Business-minded with customers in focus to deliver results, ability to make quick decisions and take personal initiatives, open to change.
• Leading others, you will have good communication skills that can enable building relationships with co-workers and customers.
• Confidence to express ideas and opinions through effective interpersonal and communication skills to influence and build effective relationships across all levels.
• The possess the skills needed to devise and implement action plans, set expectations, provide clear direction and follow up goals.
• You have effective problem-solving and decision-making abilities, particularly when faced with operational challenges inherent to the retail industry.

WHAT YOU'LL BE DOING DAY TO DAY

Reporting to the Unit manager you will:

• You and your team actively sales steer to the departments top selling products to maximise sales.
• You keep an eye on competition and take appropriate action where necessary.
• With people at the heart of what you do, you will work with succession to identify talent,
• Responsible for developing and implementing common operational framework, standards, plans, way of working, tools and KPI’s to deliver to the business goals and ensure a well-maintained department.
• Secure a skilled and efficient team, recognise and understand their contribution, identifying and developing the many talents within the department to secure succession planning. whilst ensuring you have the right number of competent co-workers in the right place at the right time.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

Come see the wonderful workday where we create a better everyday life for the many

RECRUITMENT PROCESS INFORMATION

Let us know if you require any adjustments to be made during the interview process as soon as possible.

Final offers of employment are contingent upon clear results in mandatory background checks. Backgrounds checks must be completed by all successful candidates. This role requires:

• Medical questionnaire