Sales Co-ordinator Operations · Coventry ·

Return on Investment Ltd; Coventry; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

A leading company in the automotive sector is seeking a Sales Co-ordinator to support their Jaguar Land Rover team. The role involves managing sales administration, ensuring timely vehicle deliveries, and liaising with various stakeholders. Ideal candidates will have strong organizational skills and a customer-focused approach. Benefits include a health allowance, education bursaries, and a company pension.

Benefits

£500 annual health and wellbeing allowance

Access to education bursaries

Birthday day off and voucher

Company pension

Healthcare plan

22 days annual leave, increasing to 30

Subsidised car purchase schemes

Qualifications

• Experience in a sales or retail environment preferred.
• Strong attention to detail and organizational skills.

Responsibilities

• Manage end-to-end sales administration process.
• Generate quotes and process orders.
• Analyze customer data sets using Excel.

Skills

Organizational Skills

Communication

Attention to Detail

Job description

Sales Co-ordinator – Automotive

Salary: up to £24,000 per annum

Hours: Monday - Friday, Full Time 37.5 hours

Location: Whitley, Coventry

Hybrid role: 3 days a week in the office, 2 days remote working

Due to ongoing growth, ROI is looking for an experienced administrator to join our Jaguar Land Rover team. The successful candidate will provide administrative support to the JLR Fleet Sales team and be part of an established and exciting project. You should have a ‘can do’ attitude, solid organisational skills, and the ability to manage a varied workload.

We value our employees and offer benefits including:

• A £500 annual health and wellbeing allowance for products and services that promote wellness, such as gym memberships, sportswear, wellness apps, and additional healthcare cover for dependents.
• Access to education bursaries to learn new skills—brewing, beekeeping, bookkeeping, and more!
• A day off and a voucher for your birthday.
• Company pension
• Healthcare plan
• 22 days annual leave, increasing to 30 with length of service
• Subsidised car purchase schemes

What will you do?

You will manage the end-to-end sales administration process, including:

• Answering inquiries, generating quotes, and processing orders.
• Following up on manufacturing, ensuring timely vehicle delivery with accurate specifications.
• Analyzing and reporting large customer data sets using Excel.
• Managing the registration process and vehicle delivery.
• Updating the database with customer details, actions, and order status.
• Organizing customer files effectively.
• Processing retailer invoices, raising invoices, and tracking payments.
• Liaising with retailers, contract hire and leasing companies, customers, and internal departments.
• Preparing reports for internal use and for customers/retailers.
• Coordinating with planning, ordering, and delivery teams to facilitate deliveries.
• Collaborating with customer support to resolve issues efficiently.
• Managing customer and stakeholder expectations.
• Ensuring compliance with relevant legislation and regulations.

What are we looking for?

• A highly skilled administrator with keen attention to detail.
• Retailer/sales experience, ideally within an automotive environment, though not essential.
• Organized, self-motivated individuals with a strong sense of accountability.
• Excellent communicators comfortable interacting with diverse stakeholders.
• Adaptable team players who thrive in fast-paced, dynamic environments.
• Strong work ethic and diligence, with a process-driven approach and a desire to delight customers.
• Direct fleet automotive experience is preferred but not required.