Sales Co-ordinator Apprentice

ITAC Ltd; Radcliffe; On-site; GBP 11,000 - 15,000; Full time

Job summary

ITAC Ltd is offering an apprenticeship for a Business Administrator (level 3) in the Sales Office. You will be supported throughout your course and join an experienced team to gain your qualification.

Working hours are Monday to Friday, 8:45 am to 5:00 pm, with a training期間 at BURY COLLEGE. The role provides hands-on experience processing orders, liaising with customers, and delivering excellent service over a 1 year 9 month period.

Qualifications

• GCSE English and Maths at grade 4/C or above.
• Strong communication and IT skills required.
• Attention to detail and organisational abilities essential.

Responsibilities

• Handle daily customer contact to identify requirements, delivery days, and update order status.
• Process sales orders through to delivery and invoicing.
• Acknowledge and process customer complaints per procedure.
• Assist with month-end procedures.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving

Presentation skills

Administrative skills

Number skills

Analytical skills

Logical

Team working

Creative

Initiative

Non judgemental

Patience

Understanding

Equality Diversity Inclusion

Education

GCSE English and Maths

Job description

Introduction

Immediate start for someone to join our friendly team. You will be supported throughout your course and be surrounded by an experienced team who will help and guide you to gain your qualification.

About the Employer

Itac mix together the ingredients to deliver Great Chemistry. This is not just about our formulation and compounding expertise as adhesives and coatings manufacturers. It’s also about the chemistry that develops between Itac and our customers because of the way we do business. Achieving the right combination of both is where we really specialise and add value in creating the right properties to make your products excel.

The company designs, develops, manufactures and delivers adhesives and coatings. Itac do this for a range of customers in a number of industry sectors such as:

• Flame retardant coatings
• Adhesives for textiles
• Roofing, construction and flooring adhesives
• Adhesives for mounting, laminating and encapsulation
• Food industry coatings and adhesives
• Adhesives approved for skin contact

What You'll Do

• Daily contact with customer/s to ascertain requirements, delivery days and update order and delivery status
• Processing of Sales Orders through to delivery and invoice
• Customer Complaints: acknowledge and process in accordance with Issue procedure
• Timely completion of month end procedure

Training Outcome

• Full time Job role in the Sales Office

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skillsAnalytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Understanding
• Equality Diversity Inclusion

Qualifications

• Essential - GCSE - GCSE English and Maths - 4/C or above

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday: 8:45 am to 5:00 pm

Expected Duration: 1 Year 9 Months

Training Provider: BURY COLLEGE