Sales Associate, Selfridges - London

Jimmy Choo; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

33 days holidays

Product allowance and discount

Birthday day off

Exclusive employee sales

Job summary

Jimmy Choo is seeking a passionate sales associate to deliver exceptional service in a luxury environment. You will develop a detailed knowledge of the product and build lasting client relationships.

You will support the store team, participate in promotional events, and contribute ideas to improve performance. A strong communicator who loves fashion and the luxury lifestyle will thrive here.

Qualifications

• Excellent customer service and communication skills.
• Ability to develop and maintain client relationships in a luxury environment.
• Willingness to contribute ideas to improve store performance.

Responsibilities

• Provide exceptional customer service by developing a detailed knowledge of the product.
• Develop detailed knowledge of the product in order to provide exceptional customer service.
• Build, develop, and maintain your own client database and demonstrate the luxury lifestyle in everything you do.
• Resolve customer complaints promptly.
• Replenish stock and support the team in stock takes.
• Participate in and present Jimmy Choo during promotional events and other activities.
• Have the opportunity to contribute ideas and suggestions that will support the Store’s performance.

Skills

Customer service

Product knowledge

Team player

Communication

Tools

POS system

Job description

• Provide exceptional customer service by developing a detailed knowledge of the product.
• Develop detailed knowledge of the product in order to provide exceptional customer service.
• Build, develop, and maintain your own client database and demonstrate the luxury lifestyle in everything you do.
• Resolve customer complaints promptly.
• Replenish stock and support the team in stock takes.
• Participate in and present Jimmy Choo during promotional events and other activities.
• Have the opportunity to contribute ideas and suggestions that will support the Store’s performance.

We’d Love to See:

You’ll be a dedicated team player who is able to communicate well with colleagues and clients. You will have an understanding of the luxury lifestyle and be prepared to go the extra mile to achieve targets.

Our values - creative, courageous and passionate

Equality, diversity and inclusion

At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal-opportunity employer committed to inclusivity.

• 33 days of holidays
• Products allowance and discount
• Birthday day off
• Exclusive employee sales