Sales Associate - Lakeside (part time)

LEGO Gruppe; United Kingdom; Hybrid; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Wellbeing resources

Colleague Discount

Bonus program

Hybrid work policy

Job summary

LEGO Group is seeking a friendly retail team member to greet guests, operate the cash register, and maintain attractive store displays. You will help with stock management, safety compliance, and delivering a memorable LEGO shopping experience.

Join a creative, inclusive environment with opportunities to learn LEGO Brand Retail standards and participate in promotions, loyalty programs, and a flexible hybrid work approach.

Qualifications

• Experience in customer-facing retail roles is preferred.
• Ability to greet guests and handle cash accurately.
• Maintain clean, safe, and visually appealing store environments.

Responsibilities

• Greet guests and perform all cash register functions in LEGO Group stores.
• Maintain store cleanliness, displays, and adhere to visual standards.
• Assist in stockroom management and receiving merchandise.
• Resolve customer issues and report challenging situations to management.
• Engage customers and promote promotions and loyalty programs.
• Handle routine operational tasks as part of daily duties.

Skills

Guest greeting

Cash handling

Customer service

Visual merchandising

Safety compliance

Stockroom organization

Problem resolution

Team collaboration

Tools

POS system

Job description

Job Description

Core Responsibilities:

• Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards
• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations
• Resolve customer issues and reportchallenging situations to manager
• Customer engagement
• Use of promotional materials, loyalty programs
• Typically, responsible for store operational tasks in duty

What’s in it for you?

Here is what you can expect:

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

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