Sales Associate: Customer Champion, Bonus & Progression

Theo Paphitis Retail Group; Crewe; Presencial; GBP 12.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company bonus

Pension scheme

Holiday allowance

Training & progression

Staff discounts

Cycle to work

Wellbeing support

Team socials

Descripción de la vacante

Ryman is looking for a friendly Sales Assistant to be the welcoming face in store, helping customers find what they need and delivering a brilliant shopping experience. You’ll support the Store Management Team to drive sales, provide outstanding service, and keep the store looking its best.

You’ll build product knowledge, handle till transactions, and contribute to visual merchandising, stock control and health and safety policies while working flexibly across hours and location.

Formación

• The role requires a customer-first attitude and enthusiasm for helping shoppers.
• Strong communication and teamwork skills to support store goals.
• Ability to handle queries, complaints and returns with a positive approach.
• Flexibility around working hours and location, including weekend shifts.
• Ability to work independently and as part of a team, with initiative.

Responsabilidades

• Assist customers in finding products and upsell when appropriate.
• Deliver excellent service and strive to exceed expectations.
• Handle customer queries, complaints and returns professionally.
• Work toward and achieve sales targets and KPIs.
• Maintain stock levels and keep the store tidy and inviting.
• Operate the till efficiently and follow procedures.

Conocimientos

Customer service

Sales awareness

Communication

Teamwork

Flexibility

Self-motivated

Product knowledge

Attitude/positivity

Herramientas

POS / till

Descripción del empleo

Ryman is looking for a friendly Sales Assistant to be the welcoming face in store, helping customers find what they need and delivering a brilliant shopping experience. You’ll support the Store Management Team to drive sales, provide outstanding service, and keep the store looking its best.

You’ll build product knowledge, handle till transactions, and contribute to visual merchandising, stock control and health and safety policies while working flexibly across hours and location.