Sales Associate

REISS; Horley; On-site; GBP 18,000 - 24,000; Full time

Job summary

REISSis seeking a passionate Sales Associate in Horley, United Kingdom, to deliver outstanding customer service and help drive store performance.

You will provide styling advice, engage with customers, and contribute to a premium shopping experience while upholding the brand's standards and visual presentation.

Qualifications

• Experience in retail or fashion is desirable.
• Strong communication and interpersonal skills.
• Confident, reliable, and able to work in a fast-paced environment.
• Well-presented and able to represent a premium brand.

Responsibilities

• Welcome and engage with customers, creating a warm shopping experience.
• Provide product and styling advice tailored to each customer.
• Achieve and contribute to store sales targets and KPIs.
• Build customer relationships and encourage repeat business.
• Maintain store presentation and visual merchandising standards.
• Process sales, returns and exchanges accurately.
• Replenish stock and keep shop floor and stockroom organised.
• Support deliveries, stock checks and day-to-day store operations.
• Collaborate with the wider team to reach store objectives.

Skills

Retail customer service

Communication

Teamwork

Fashion knowledge

Job description

Sales Associate – REISS

REISS is looking for a passionate and customer-focused Sales Associate to join our team.

As a Sales Associate, you will play an important role in delivering an exceptional customer experience and representing the REISS brand. You will be responsible for providing personalised service, supporting the achievement of sales targets, and maintaining the high standards of our store.

Key Responsibilities

• Welcome and engage with customers, creating a warm and memorable shopping experience.
• Provide knowledgeable product and styling advice tailored to each customer.
• Achieve and contribute to individual and store sales targets and KPIs.
• Build strong customer relationships and encourage repeat business.
• Maintain excellent standards of store presentation and visual merchandising.
• Process sales, returns and exchanges accurately and efficiently.
• Replenish stock and maintain an organised shop floor and stockroom.
• Support deliveries, stock checks and day-to-day store operations.
• Work collaboratively with the wider team to achieve store objectives.
• Represent the REISS brand with professionalism, enthusiasm and confidence.

About You

We are looking for someone who is:

• Passionate about fashion, retail and delivering outstanding customer service.
• Confident, friendly and approachable.
• Commercially aware and motivated by achieving targets.
• A strong communicator who enjoys working as part of a team.
• Well presented and able to represent a premium fashion brand.
• Proactive, reliable and able to work in a fast-paced retail environment.
• Previous retail or fashion experience is desirable, but enthusiasm and the right attitude are equally important.

If you are passionate about fashion and enjoy creating exceptional customer experiences, we would love to hear from you.