Sales Associate (Part-Time)

FashionUnited Group; Greater London; Hybrid; GBP 14,000 - 19,000; Part time

Benefits offered by this job

Wear allowance

Discount 75%

Commission

Fitness discounts

Cycle to work

Parental pay

Leave 23→25

Job summary

REISS on Kings Road in London is seeking a Sales Associate for a permanent, part-time role. You will deliver premium customer service and support the management team to reach sales and operational goals.

You will represent the Reiss brand with product expertise and adapt to a fast-paced luxury retail environment, contributing to a high-quality client experience.

Qualifications

• Premium or luxury product passion.
• Experience in a customer-facing environment.
• Customer-focused mindset.
• Flexible and adaptable to changing priorities.
• Able to work in a fast-paced retail environment.

Responsibilities

• Delivering a premium and tailored customer service experience.
• Providing in depth knowledge of the brand and our products.
• Communicating appropriately and effectively with customers, team members and management.
• Acting as a Reiss Brand Ambassador.

Skills

Premium customer service

Brand knowledge

Communication skills

Team player

Job description

Since its creation in 1971, Reiss hasestablisheda design philosophy centred on creating modern womenswear,menswearand accessories, that transcends time and trends. Today, weoperateas a modern fashion house, offering attainable luxury collections of unwavering elegance.

We are driven by a shared commitment to exceptional standards in the precision of ourcraftsmanshipand dedication to our customers. For our retail teams, this means delivering elevated service, creating an inspiring storeenvironmentand working together to exceed customer expectations every day.

We nurture a culture of curiosity,creativityand authenticity. The shared behaviours that bind us together are more than words.They’rethe mindset, energy, and actions that shape how we work together and deliver as one: ambition, accountability, courage, commitment,focusand resilience.

What's the role about?

As part of our Retail team, you'll be joining our store on the Kings Road, London, as our Sales Associate, on a permanent, part-time basis. You'll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.

What you'll be doing

• Delivering a premium and tailored customer service experience
• Providing in depth knowledge of the brand and our products
• Communicating appropriately and effectively with customers, team members and management
• Acting as a Reiss Brand Ambassador

What you'll ideally bring to the role

• A passion for premium or luxury product
• Previous experience in a customer-facing environment
• Be able to see things through the customers' eyes
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision-making skills
• Be a team player
• Good written and verbal communication skills

What weoffer

• Seasonal business wear allowance.
• Generous employee discount up to 75% off.
• Rewarding commission structure.
• Fitness discounts & cycle to work programme.
• Enhancedparentalpay & family friendly policies.
• 23 days annual leave, increasing to 25 days after 2 years' service.

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.

Want to know more about working at REISS?

England, United Kingdom of Great Britain and Northern Ireland