Sales Associate

Procook Ltd; Ellesmere Port; On-site; Full time

Job summary

Join ProCook as a Sales Advisor where your passion for cooking and customer service will shine. In a dynamic environment, you'll assist customers, showcase kitchenware, and contribute to a welcoming atmosphere. Enjoy competitive pay, bonuses based on sales, and a supportive team culture.

Benefits

Real living wage employer

Periodic bonuses based on sales targets

Generous staff discount

Enhanced parental leave

Annual paid volunteering day

Employee Assistance Programme

Friends and Family Referral Scheme

Qualifications

• Genuine passion for cooking and interest in kitchenware.
• Experience in retail or customer service is preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Welcome customers and provide assistance with products.
• Process transactions and handle customer inquiries.
• Maintain store presentation and display organization.

Skills

Customer service

Communication

Problem-solving

Multitasking

Job description

Be Part of Our Culinary Adventure: Join ProCook as a Sales Advisor!

Are you a cooking enthusiast with a passion for customer service? ProCook is on the lookout for a dynamic Sales Advisor to join our energetic team!

This is a fantastic opportunity to be part of our store, where together we can inspire culinary creativity!

Your Recipe for Success:

As a Sales Advisor, you'll be the face of ProCook, helping customers discover our fantastic range of kitchenware. Your enthusiasm for cooking and commitment to customer satisfaction will ensure that every visitor feels welcome and leaves with the right products for their cooking adventures.

A Typical Day at Work:

• Welcome customers and provide assistance as they navigate our impressive product range.
• Offer knowledgeable advice to help customers choose the perfect kitchen tools.
• Process transactions and handle customer inquiries efficiently.
• Assist in maintaining store presentation, keeping displays organized and appealing.
• Collaborate with your team to create a friendly and inviting shopping environment.

Daily Activities:

• Greet every customer with a friendly smile and engaging conversation.
• Showcase products with excitement and share your cooking tips.
• Handle register transactions accurately and efficiently.
• Keep the store and stock areas tidy and organized.
• Provide feedback to management on customer preferences and product suggestions.

The Ideal Candidate:

• A genuine passion for cooking and an interest in kitchenware.
• Experience in retail or customer service is preferred.
• Excellent communication and interpersonal skills.
• Ability to work as part of a team and contribute to a positive atmosphere.
• Good problem-solving skills and a proactive approach.
• Detail-oriented with the ability to multitask.
• Comfortable using technology, including POS systems.

Why You’ll Love Working at ProCook:

• Salary is £12.60 per hour.
• Real living wage employer.
• Period bonus based on sales targets.
• Be part of a fast-growing company.
• Join a friendly, close-knit team.
• Enhanced parental leave.
• Generous staff discount.
• Annual paid volunteering day.
• Employee Assistance Programme.
• Friends and Family Referral Scheme.

We Welcome Everyone:

ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do.

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.

Join us in our mission to make every kitchen a ProCook kitchen. Apply now and let’s create something extraordinary together!