Sales Associate

Swatch Group; Colchester; On-site; GBP 12,000 - 18,000; Part time

Job summary

Swatch Group in Colchester is recruiting a part-time Sales Associate to energise the store, bring the Swatch brand to life and deliver an exceptional customer experience every day.

You will champion a customer-first culture, engage shoppers with enthusiasm, stay up to date with product launches, support stock and merchandising, and contribute to achieving sales targets and KPI performance.

Qualifications

• Customer service experience and a passion for helping shoppers.
• Ability to actively upsell and meet sales targets.
• Strong communication and relationship-building with customers.
• Team-oriented attitude and reliability in a busy retail environment.

Responsibilities

• Deliver a memorable in-store experience for every customer.
• Engage with shoppers and promote products and promotions.
• Keep displays tidy and up-to-date with merchandising standards.
• Assist with stock checks and daily/weekly store tasks to support sales targets.

Skills

Customer service

Sales skills

Communication

Teamwork

Job description

Swatch doesn't follow culture. We create it.

Since 1983, Swatch has challenged convention, celebrated creativity and turned watchmaking into a cultural phenomenon. From the worldwide success of MoonSwatch, Bioceramic Scuba Fifty Fathoms and Audemars Piguet x Swatch Royal Pop collections, to collaborations that captivate collectors, watch enthusiasts and the style conscious alike, Swatch continues to create excitement and spark conversations that reinforces Swatch's position as one of the most influential and talked about brands in the industry.

We're looking for an exceptional Part Time Sales Associate for our Collins Street Store, to bring the energy, passion and excitement of the Swatch brand to life, every minute.

The Opportunity

This is an exciting opportunity for somebody who is enthusiastic, energetic and customer focused. As a brand ambassador for Swatch, you will create memorable customer experiences, drive sales performance, and bring the energy and personality of the brand to life every day. You will:

• Champion a customer first culture and deliver an unforgettable experience
• Utilise your customer engagement skills with a focus on building loyalty and a unique in store experience
• Keep up to date with our new products, promotions (and participate in regular training to keep you up to date with our new products and promotions)
• Support the team in achieving (and exceeding!) sales targets and KPI's
• Ensure the store always looks it's best, including products displays and following our merchandising standards
• Assist with daily and monthly stocktake and stock management
• Follow up with customers regarding warranty and general queries

What you'll bring

• A customer centric mindset and a passion for creating memorable experiences
• Excellent communication skills with the ability to engage customers
• A proactive, enthusiastic and team focused approach
• Strong relationship building abilities and a natural flair for customer engagement
• A willingness to learn, grow and contribute to a high performing team

Retail experience isn't essential. Research shows many people only apply when they match every single requirement. If you bring a great energy and meet and most of our core needs, we want to hear from you.