Full Time Retail Sales Advisor - Swatch Manchester (Trafford Centre)

Swatch; Manchester; Hybrid; GBP 18,000 - 23,000; Full time

Job summary

Swatch Manchester in Trafford Centre is seeking a Full Time Retail Sales Advisor to deliver exceptional customer service and drive sales. You will merchandise, promote and sell Swatch products while meeting store targets and contributing to a vibrant team environment.

Experience in fashion retail and a willingness to work flexible hours is preferred. Multilingual communication is a plus when interacting with international customers.

Qualifications

• Customer service experience in retail or fashion accessories.
• Willing to work flexible shifts and stay late for events.
• Experience dealing with international customers.
• Ability to communicate in multiple languages.

Responsibilities

• Provide exceptional levels of customer service to all customers.
• Merchandise, promote and sell all Swatch products to end consumers.
• Meet all sales targets and store objectives.

Skills

Customer service

Communication

Teamwork

Product knowledge

Multilingual

Job description

Full Time Retail Sales Advisor - Swatch Manchester (Trafford Centre)

The company

The birth of Swatch began in 1983 with the innovation and revolution of the Swiss Watch market by creating a watch that was affordable, accessible and an expression of who you are from the flick of the wrist, the innovative and exciting new Swatch sparked the remarkable recovery of the Swiss watch industry. Collaborating with artists, using new innovative materials, staying up to date with fashion trends and investing in extreme sports events.This momentum continues on today at Swatch by attracting talented individuals who live and breathe the brand, celebrate in progression and development and delight our customers everyday.

The company

The birth of Swatch began in 1983 with the innovation and revolution of the Swiss Watch market by creating a watch that was affordable, accessible and an expression of who you are from the flick of the wrist, the innovative and exciting new Swatch sparked the remarkable recovery of the Swiss watch industry. Collaborating with artists, using new innovative materials, staying up to date with fashion trends and investing in extreme sports events.This momentum continues on today at Swatch by attracting talented individuals who live and breathe the brand, celebrate in progression and development and delight our customers everyday.

Job description

Exciting position for a Sales Advisor in our Swatch Store located in Manchester, Trafford CentreYour main activities will be to provide exceptional levels of customer service to all customers. Merchandise, promote and sale of all products to end consumers. Meeting all sales targets and store objectives.

Profile

Essential

• Positive and outgoing with the ability to naturally converse with customers
• Passionate about providing exceptional customer service, committed to understanding a customer’s needs/expectations with a strong desire to exceed them
• Adaptable with the ability to build strong working relationships within small teams
• Excited to learn about Swatch products and gain a technical understanding of our ranges

Preferred

• Have experience within retail and/or fashion accessories
• Be accommodating to shifts, longer trading hours and staying late for events etc.
• Have experience dealing with international customers
• Ability to communicate in multiple languages
• Commercial focus with a desire to exceed KPIs

Profile

Essential

• Positive and outgoing with the ability to naturally converse with customers
• Passionate about providing exceptional customer service, committed to understanding a customer’s needs/expectations with a strong desire to exceed them
• Adaptable with the ability to build strong working relationships within small teams
• Excited to learn about Swatch products and gain a technical understanding of our ranges

Preferred

• Have experience within retail and/or fashion accessories
• Be accommodating to shifts, longer trading hours and staying late for events etc.
• Have experience dealing with international customers
• Ability to communicate in multiple languages
• Commercial focus with a desire to exceed KPIs

The Swatch Group (UK) Limited
77 Marsh Wall
12th Floor
London E14 9SH