Full Time Retail Sales Advisor - Swatch Manchester (Trafford Centre)

Swatch Group; Greater Manchester; On-site; GBP 20,000 - 23,000; Full time

Job summary

Swatch Manchester at Trafford Centre is looking for a Full Time Retail Sales Advisor to deliver outstanding customer service, merchandise and promote Swatch products. You will aim to meet and exceed store targets while creating a friendly, engaging shopping experience for international customers.

Essentials include a positive, outgoing personality, a passion for fashion accessories, flexibility with shifts and a willingness to learn about our ranges.

Qualifications

• Essential: Positive and outgoing with the ability to converse with customers.
• Passionate about providing exceptional customer service, understand needs and exceed them.
• Adaptable; build strong relationships within small teams.
• Excited to learn Swatch products and gain a technical understanding of our ranges.
• Preferred: Experience in retail and/or fashion accessories.
• Willing to work shifts, longer hours, and events.
• Experience dealing with international customers.
• Ability to communicate in multiple languages.
• Commercial focus with a desire to exceed KPIs.

Responsibilities

• Provide exceptional levels of customer service to all customers.
• Merchandise, promote and sell Swatch products to end consumers.
• Meet all sales targets and store objectives.

Skills

Customer service

Sales targets

Teamwork

Multi-language communication

Job description

Full Time Retail Sales Advisor - Swatch Manchester (Trafford Centre)

The birth of Swatch began in 1983 with the innovation and revolution of the Swiss Watch market by creating a watch that was affordable, accessible and an expression of who you are from the flick of the wrist, the innovative and exciting new Swatch sparked the remarkable recovery of the Swiss watch industry. Collaborating with artists, using new innovative materials, staying up to date with fashion trends and investing in extreme sports events.This momentum continues on today at Swatch by attracting talented individuals who live and breathe the brand, celebrate in progression and development and delight our customers everyday.

Exciting position for a Sales Advisor in our Swatch Store located in Manchester, Trafford CentreYour main activities will be to provide exceptional levels of customer service to all customers. Merchandise, promote and sale of all products to end consumers. Meeting all sales targets and store objectives.

Profile

• Essential
• Positive and outgoing with the ability to naturally converse with customers
• Passionate about providing exceptional customer service, committed to understanding a customer’s needs/expectations with a strong desire to exceed them
• Adaptable with the ability to build strong working relationships within small teams
• Excited to learn about Swatch products and gain a technical understanding of our ranges
• Preferred
• Have experience within retail and/or fashion accessories
• Be accommodating to shifts, longer trading hours and staying late for events etc.
• Have experience dealing with international customers
• Ability to communicate in multiple languages
• Commercial focus with a desire to exceed KPIs

Company address

The Trafford CentreTrafford ParkStetfordManchesterM17 8AA