Sales Assistant - Southampton

BIKETREKS LIMITED; Southampton; Presencial; GBP 18.000 - 19.000; Tempo integral

Benefícios oferecidos por esta vaga

28 days holiday

Staff discounts

Cycle to Work

Brand exposure

Resumo da vaga

Leisure Lakes Bikes in Southampton is seeking a Sales Assistant to join our team on the shop floor. You will assist customers, offer product advice and help riders find the right solutions. The role includes workshop diary management, EPOS usage, stock control and liaising with suppliers.

We value proactive, computer-literate staff who are passionate about cycling and able to work well in a team. Competitive rates, 28 days holiday and generous staff discounts are on offer.

Qualificações

• Experience in customer service in a retail environment.
• Comfort with computer systems and EPOS.
• Passion for cycling and the cycling industry.
• Professional, courteous, and customer-focused.

Responsabilidades

• Provide outstanding customer service and product knowledge.
• Operate workshop diary and booking system.
• Use EPOS till system.
• Manage stock and assist with stock takes.
• Liaise with manufacturers and suppliers.
• Undertake general shop duties to support store operations.

Conhecimentos

Customer service

Computer literacy

Cycling passion

Professional & courteous

Team player

Ferramentas

EPOS till system

Workshop diary

Descrição da vaga

Employer Leisure Lakes Bikes Job reference 35699Emp Location Southampton, Hampshire Salary range £12.71-£12.95 DOE Job added 7 October 26 Final date for applications n/a

Job Description

Who we are:

We are a family-run cycle retailer with stores nationwide and a thriving e-commerce operation. Proud to be one of the UK’s leading cycling retailers, we have built our reputation on exceptional customer service, earning a 5-star Trustpilot rating and the loyalty of cyclists across the country.

We offer an extensive range of mountain bikes, road bikes, and e-bikes from the world’s leading brands, alongside clothing, accessories, and equipment. Our expert workshop teams provide professional servicing and repairs, ensuring we support our customers at every stage of their cycling journey.

Passionate about cycling and committed to excellence, we’re always looking for enthusiastic individuals to join our growing team and help deliver the outstanding experience our customers have come to expect.

Join the Team at Leisure Lakes Bikes – Southampton

Are you passionate about cycling and looking to start or develop your career within the cycle industry?

At Leisure Lakes Bikes, we are looking for enthusiastic and motivated individuals to join our sales team in Southampton.

Skills/Experience Required

Role requirements

As a Sales Assistant, you will play a key role in delivering excellent customer service and supporting the day-to-day operation of our store. You will be working on a busy shop floor, assisting customers with product advice, answering questions, and helping riders find the right solutions for their needs.

Your Responsibilities Will Include

• Providing outstanding customer service and product knowledge
• Operating our workshop diary and booking system
• Using the EPOS till system
• Managing stock and assisting with stock takes
• Liaising with manufacturers and suppliers
• Undertaking general shop duties to support the smooth running of the store

What We’re Looking For

We are seeking individuals who are:

• Proactive and hard-working
• Computer literate
• Passionate about cycling and the cycling industry
• Professional, courteous, and customer-focused
• Able to work effectively as part of a team

At Leisure Lakes Bikes, we are committed to treating everyone with respect and dignity. We expect all team members to uphold these values when dealing with customers, colleagues, and suppliers.

What We Offer

• Competitive rates of pay (dependent on experience)
• 28 days’ paid holiday per year
• Generous staff discounts
• Access to our Cycle to Work scheme
• The opportunity to work with some of the best brands and products in the cycling industry

Working Hours

Our Southampton store operates over seven days per week with trading hours typically ranging from 9:00am to 8:00pm. Successful candidates must be flexible and available to work across these operating hours, including weekends and peak trading periods. Split shifts will be required.

If you have the relevant experience and a genuine passion for cycling, we’d love to hear from you!