Sales Assistant - Harrods

Van Cleef & Arpels; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ein etabliertes Unternehmen im Bereich Luxusgüter sucht einen engagierten Verkaufsassistenten für Harrods in London. In dieser Rolle sind Sie das Gesicht der Marke und verantwortlich für den Verkauf exquisiter Schmuckstücke sowie für die Schaffung eines unvergesslichen Einkaufserlebnisses. Sie werden in einem dynamischen Umfeld arbeiten, in dem Kundenbeziehungen und exzellenter Service im Mittelpunkt stehen. Die Möglichkeit zur beruflichen Weiterentwicklung und umfassende Schulungen über die Marke und ihre Produkte machen diese Position besonders attraktiv. Wenn Sie eine Leidenschaft für Luxus und Kundenservice haben, könnte dies die perfekte Gelegenheit für Sie sein.

Qualifications

• Erfahrung im Verkauf von Luxusprodukten ist bevorzugt.
• Fähigkeit, effektive Kundenbeziehungen aufzubauen.

Responsibilities

• Maximierung des Verkaufs aller einzigartigen Schmuckstücke.
• Bereitstellung eines außergewöhnlichen Kundenerlebnisses.

Skills

Verkauf von feinem Schmuck

Clienteling

Computerkenntnisse

Aufmerksamkeit für Details

Kundenbeziehungen aufbauen

Job description

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What are we expecting from you?

As a front line representative of our high jewellery maison, you will be responsible for maximizing the sales of all our unique and beautiful pieces. You will also be accountable for ensuring each client receives an exceptional experience in line with our Van Cleef & Arpels values.

• Achieve present sales objectives and targets
• Develop network and clientele
• Attend social functions within the community to generate new clientele; invite current and prospective clients to in-store events
• Set up window displays and in-store displays each morning; assure displays are broken down each evening and products are stored in the safe nightly
• Provide excellent customer service. Follow up on after sales service/ follow repair process from start to finish
• Implement policies and procedures established by the company, i.e., security policy, consignment, after sales service, valuation request, Human Resources policies, etc.
• Educate clients on VCA quality standards and product line
• Maintain the aesthetic quality of the store

Are you a good match?

• Previous experience in selling fine jewellery or high-end luxury products is preferred.
• Strong understanding of clienteling
• Excellent computer skills
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• Ability to establish and maintain effective relationships with customers and gain their trust and respect.

More than a role… We recruit for a career!

By joining Van Cleef & Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, our know-how, and our creations.

The recruitment process

Send your application online. If your profile matches our search, you will be contacted by our Talent Acquisition team for an interview. During the process, you will meet the Retail Director and HR Business Partner. Otherwise, you will receive an email informing you that your application has not been successful.

Additional Information

• Seniority level: Associate
• Employment type: Full-time
• Job function: Sales, Business Development, and Administrative
• Industries: Retail Luxury Goods and Jewelry