Luxury Sales Assistant

Zachary Daniels; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in luxury retail is seeking a dynamic Luxury Sales Assistant to enhance customer experiences in their flagship London store. This role offers a unique opportunity to engage with clients, using your expertise in clienteling and CRM to foster loyalty and drive sales. You'll be at the forefront of a brand celebrated for its premium craftsmanship and innovation, ensuring every customer receives exceptional service. If you're passionate about high-performance fashion and thrive in a fast-paced environment, this is the perfect chance to make a significant impact.

Qualifications

• Proven experience in luxury retail with a focus on clienteling.
• Strong understanding of luxury service standards.

Responsibilities

• Deliver outstanding client experiences through personalized service.
• Develop and maintain strong client relationships.

Skills

Clienteling

CRM Expertise

Communication Skills

Sales Target Achievement

Luxury Retail Experience

Tools

CRM Tools

Job description

This range is provided by Zachary Daniels. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Are you passionate about delivering exceptional customer experiences in the world of luxury retail? We are seeking a dynamic and service-driven Luxury Sales Assistant to join a fantastic Brand & the team in their flagship store in London. This is an exciting opportunity to contribute to the growth of a globally renowned brand celebrated for its premium craftsmanship, heritage, and innovation in performance fashion.

The Role:

As a Luxury Sales Assistant, you will be an ambassador for the brand, providing an elevated shopping experience tailored to each client's needs. You will build and nurture strong relationships, utilizing your expertise in clienteling and CRM to develop a loyal customer base. Your role will be pivotal in driving sales and ensuring the highest level of service within a fast-paced luxury environment.

Key Responsibilities:

• Deliver an outstanding client experience through personalised service and expert product knowledge.
• Develop and maintain strong client relationships, ensuring high levels of retention and repeat business.
• Utilise CRM tools to track customer preferences and provide tailored recommendations.
• Support the wider team in achieving sales targets and operational excellence.
• Uphold the brand's premium standards, from visual merchandising to in-store presentation.

What We're Looking For:

• Proven experience in luxury retail, with a strong focus on clienteling and CRM.
• A passion for high-performance fashion and premium craftsmanship.
• Excellent communication skills and the ability to engage with a diverse clientele.
• A results-driven mindset with a proactive and team-oriented approach.
• Strong understanding of luxury service standards and brand storytelling.

This is more than a sales role-it's an opportunity to be part of a prestigious brand's journey, shaping its presence on one of the most iconic shopping streets in the world. If you thrive in a luxury retail setting and are eager to make an impact, we'd love to hear from you.

BBBH33104

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Industries

  Retail Luxury Goods and Jewelry

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