Sales Assistant - Full Time (Shoreditch)

Glassworks London; Greater London; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Pension scheme

Commission scheme

Vibrant team culture

Job summary

Glassworks London, founded in London in 2010, is a fresh fashion brand with stores and new ecommerce, expanding and scaling its channels while maintaining a strong design aesthetic and customer focus. We seek a full-time store role centered on delivering outstanding customer service and showcasing product knowledge.

You will support stock management, merchandising, and day-to-day store operations with punctuality and a positive, enthusiastic attitude.

Qualifications

• Customer service experience or aptitude to engage with shoppers.
• Ability to convey brand messaging to customers.
• Knowledgeable about clothing and jewellery in store.
• Strong communication with customers and team.

Responsibilities

• Deliver customer-focused service in a confident, helpful tone.
• Communicate the brand messaging to customers.
• Help customers with product; demonstrate understanding of clothing/jewellery.

Skills

Customer service

Brand messaging

Product knowledge

Communication

Teamwork

Punctuality

Enthusiasm

Job description

Founded in London, in 2010, Glassworks is a fresh London fashion brand – totally independent, style-obsessed and passionate believers in bricks-and-mortar boutiques as well as streamlined digital shopping. Our design-led stores and website are refreshed weekly with small runs of completely new fashion – meaning a constant feed of exciting new stuff to try on, helped along by the most dedicated and on it staff-turned-stylists on the planet. With the recent launch of our ecommerce site and flagship store expansion, we are focused on scaling our existing channels and opening additional stores – all whilst maintaining a strong design aesthetic, stylish atmosphere in store and strong customer focus.

Sales Responsibilities

• Deliver fantastic customer focused service in a confident, helpful tone
• Communicate the brand messaging
• Help customers with the product - demonstrate a strong understanding of the clothing and jewellery that's in store

Stock Management

• Help to receive deliveries, check all items for quality control, flag any issues to the buying department
• Help to pack warehouse transfer requests and receive incoming warehouse transfers
• Help to keep the stock room neat and tidy

General Responsibilities

• Support store management in the day to day running of the store
• Support store management with visual merchandising and mannequin changes
• Be punctual
• Have a positive, enthusiastic attitude

EMPLOYMENT PERKS

• Pension scheme
• Commission scheme
• Vibrant team culture

WORKING HOURS

Full time (40 hours)