Retail Style Advisor - Full Time

Glassworks London; Greater London; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Pension scheme

Commission scheme

Vibrant team culture

Job summary

Glassworks London is a fresh fashion brand founded in London in 2010, focused on bricks-and-mortar stores and a thriving online presence. We seek a full-time team member to deliver exceptional customer service, communicate brand messaging and help customers explore clothing and jewellery in store.

Responsibilities include stock handling, receiving deliveries, assisting with visual merchandising, and supporting store management in daily operations.

Qualifications

• Deliver fantastic customer focused service in a confident, helpful tone.
• Communicate the brand messaging.
• Help customers with the product - demonstrate a strong understanding of the clothing and jewellery that's in store.

Responsibilities

• Deliver fantastic customer focused service in a confident, helpful tone
• Communicate the brand messaging
• Help customers with the product - demonstrate a strong understanding of the clothing and jewellery that's in store
• Help to receive deliveries, check all items for quality control, flag any issues to the buying department
• Help to pack warehouse transfer requests and receive incoming warehouse transfers
• Help to keep the stock room neat and tidy
• Support store management in the day to day running of the store
• Support store management with visual merchandising and mannequin changes
• Be punctual
• Have a positive, enthusiastic attitude

Skills

Customer service

Brand messaging

Visual merchandising

Job description

Founded in London, in 2010, Glassworks is a fresh London fashion brand – totally independent, style-obsessed and passionate believers in bricks-and-mortar boutiques as well as streamlined digital shopping. Our design-led stores and website are refreshed weekly with small runs of completely new fashion – meaning a constant feed of exciting new stuff to try on, helped along by the most dedicated and on it staff-turned-stylists on the planet. With the recent launch of our ecommerce site and flagship store expansion, we are focused on scaling our existing channels and opening additional stores – all whilst maintaining a strong design aesthetic, stylish atmosphere in store and strong customer focus.

Sales Responsibilities

• Deliver fantastic customer focused service in a confident, helpful tone
• Communicate the brand messaging
• Help customers with the product - demonstrate a strong understanding of the clothing and jewellery that's in store

Stock Management

• Help to receive deliveries, check all items for quality control, flag any issues to the buying department
• Help to pack warehouse transfer requests and receive incoming warehouse transfers
• Help to keep the stock room neat and tidy

General Responsibilities

• Support store management in the day to day running of the store
• Support store management with visual merchandising and mannequin changes
• Be punctual
• Have a positive, enthusiastic attitude

EMPLOYMENT PERKS

• Pension scheme
• Commission scheme
• Vibrant team culture

WORKING HOURS

Full time (40 hours)