Sales Assistant - Full Time (Covent Garden)

Glassworks London; Greater London; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Commission scheme

Vibrant team culture

Job summary

Glassworks London is seeking a customer‑focused store assistant to join our London flagship. You will deliver fantastic service, communicate brand messaging, and help customers understand clothing and jewelry. You will support stock and store operations, assist with visual merchandising, and keep the stock room tidy. This full‑time role offers a pension scheme, commission, and a vibrant team culture in a busy retail environment.

Qualifications

• Provide friendly, confident service to customers.
• Clearly communicate brand messaging to shoppers.
• Demonstrate strong product knowledge of clothing and jewellery.
• Collaborate with team to ensure smooth store operations.

Responsibilities

• Deliver fantastic customer focused service in a confident, helpful tone
• Communicate the brand messaging
• Help customers with the product - demonstrate a strong understanding of the clothing and jewellery that's in store
• Support store management in the day to day running of the store
• Support store management with visual merchandising and mannequin changes
• Be punctual
• Have a positive, enthusiastic attitude
• Help to receive deliveries, check all items for quality control, flag any issues to the buying department
• Help to pack warehouse transfer requests and receive incoming warehouse transfers
• Help to keep the stock room neat and tidy

Skills

Customer service

Brand messaging

Product knowledge

Team player

Job description

Founded in London, in 2010, Glassworks is a fresh London fashion brand – totally independent, style-obsessed and passionate believers in bricks-and-mortar boutiques as well as streamlined digital shopping. Our design-led stores and website are refreshed weekly with small runs of completely new fashion – meaning a constant feed of exciting new stuff to try on, helped along by the most dedicated and on it staff-turned-stylists on the planet. With the recent launch of our ecommerce site and flagship store expansion, we are focused on scaling our existing channels and opening additional stores – all whilst maintaining a strong design aesthetic, stylish atmosphere in store and strong customer focus.

Sales Responsibilities

• Deliver fantastic customer focused service in a confident, helpful tone
• Communicate the brand messaging
• Help customers with the product - demonstrate a strong understanding of the clothing and jewellery that's in store

Stock Management

• Help to receive deliveries, check all items for quality control, flag any issues to the buying department
• Help to pack warehouse transfer requests and receive incoming warehouse transfers
• Help to keep the stock room neat and tidy

General Responsibilities

• Support store management in the day to day running of the store
• Support store management with visual merchandising and mannequin changes
• Be punctual
• Have a positive, enthusiastic attitude

EMPLOYMENT PERKS

• Pension scheme
• Commission scheme
• Vibrant team culture

WORKING HOURS

Full time (40 hours)