Retail Sales Advisor - Full Time

Glassworks London; City Of London; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Commission scheme

Vibrant team culture

Job summary

A London-based fashion brand is seeking a Sales Associate who excels in customer service and stock management. You will deliver excellent service, support store operations, and maintain a vibrant store environment. Ideal candidates are enthusiastic and knowledgeable about fashion. This is a full-time position with opportunities for commission and team growth.

Qualifications

• Must deliver excellent customer-focused service.
• Should possess strong communication skills.
• Experience with product handling and stock management preferred.

Responsibilities

• Deliver fantastic customer-focused service.
• Support store management with daily operations.
• Assist with stock management and warehouse transfers.

Skills

Customer service

Communication skills

Product knowledge

Team support

Job description

Founded in London in 2010, Glassworks is a fresh London fashion brand – totally independent, style‑obsessed and passionate believers in bricks‑and‑mortar boutiques as well as streamlined digital shopping. Our design‑led stores and website are refreshed weekly with small runs of completely new fashion – meaning a constant feed of exciting new stuff to try on, helped along by the most dedicated and on‑it staff turned stylists on the planet. With the recent launch of our e‑commerce site and flagship store expansion, we are focused on scaling our existing channels and opening additional stores – all whilst maintaining a strong design aesthetic, stylish atmosphere in‑store and strong customer focus.

Sales Responsibilities

• Deliver fantastic customer‑focused service in a confident, helpful tone
• Communicate the brand messaging
• Help customers with the product – demonstrate a strong understanding of the clothing and jewellery that is in store

Stock Management

• Help to receive deliveries, check all items for quality control, flag any issues to the buying department
• Help to pack warehouse transfer requests and receive incoming warehouse transfers
• Keep the stock room neat and tidy

General Responsibilities

• Support store management in the day‑to‑day running of the store
• Support store management with visual merchandising and mannequin changes
• Be punctual
• Have a positive, enthusiastic attitude

Employment Perks

• Pension scheme
• Commission scheme
• Vibrant team culture

WORKING HOURS: Full time (40 hours)