Sales Assistant Bridgend (0794)

Cardsdirect; Bridgend; On-site; GBP 18,000 - 25,000; Full time

Job summary

A retail company is looking for a team member in Bridgend to provide excellent customer service and maintain merchandising standards. Your responsibilities include greeting customers, operating the till, and assisting with training new staff. A friendly and welcoming attitude is essential to ensuring a positive shopping experience. The role also involves following health and safety procedures and maintaining a clean store environment, contributing to a pleasant atmosphere for both customers and team members.

Qualifications

• Friendly and professional demeanor required.
• Ability to follow company procedures and guidelines.
• Experience in customer service is beneficial.

Responsibilities

• Provide outstanding customer service at all times.
• Operate till and handle cash responsibly.
• Assist in training new team members.
• Maintain cleanliness and safety in store areas.
• Display stock and assist with merchandising.

Skills

Customer Service

Teamwork

Merchandising

Cash Handling

Job description

Reporting To: Store Manager / Assistant Manager

To sell products and deliver outstanding customer service at all times.

To offer guidance and product knowledge should customers need it.

To adhere to all Company policies, procedures and Health And Safety instructions. But, most of all…MAKE PEOPLE SMILE! Through the product, the prices and the service.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Customer Service

• Create a friendly, welcoming and professional atmosphere for customers to shop in
• Greet customers, be approachable and thank them for their custom
• Spend time with customers, if appropriate, ensuring they have received all and any help that they may have required in making their purchase
• Provide a safe environment for other team members and customers, adhering to the Company Health And Safety policy
• Promote any Company marketing initiatives such as “Upsell products” or vouchers, as and when requested to do so
• Work with the store management to maximise sales and offer constructive ideas and recommendations for improvements
• Operate a till adhering to any Company guidelines regarding tills and cash handling

People

• Read and adhere to all Company procedures
• Treat all members of the team courteously and professionally
• Keep all staff areas clean, tidy and safe as instructed by the store management
• Help the store manager in the training of new members of the team, helping them to understand procedures and policies

Product

• Merchandise and display stock in accordance to any specific Company and management instructions
• Help to minimise stock loss through theft and damages by being vigilant to suspicious activity in store and handling stock in a responsible manner
• Give feedback to management on any customer requests made to you for products
• Keep all displays that you are responsible for, fully stocked, neat, tidy and clean
• Maintain a generally high level of merchandising throughout the store to create an attractive and pleasant shopping and working experience
• Assist with unloading of deliveries and storage of stock
• Assist with the maintenance of the stock room
• Assist with stocktakes, which may include working outside of the stores normal trading hours

General

• Undertake any reasonable requests from the store management or company in line with business demand