Sales Assistant Fareham (0574)

Cardsdirect; Fareham; On-site; GBP 11,020 - 16,531; Part time

Job summary

Cardsdirect in Fareham is seeking a part-time team member to provide exceptional customer service and assist with product display and stock management. The role includes greeting customers, ensuring a friendly atmosphere, and promoting products through upselling techniques. Candidates should have experience in retail or customer service, an understanding of health and safety, and the ability to work well in a team. The position offers a permanent contract and a dynamic work environment.

Qualifications

• Experience in a customer-facing role, preferably retail.
• Ability to work in a team while also being self-motivated.
• Understanding of health and safety regulations.

Responsibilities

• Create a welcoming atmosphere for customers.
• Assist customers with their purchases and provide feedback to management.
• Ensure stock is displayed and maintained properly.

Skills

Customer service skills

Interpersonal skills

Product knowledge

Cash handling

Job description

15 Thackeray Square, Fareham Shopping Centre, Fareham. PO16 0PG

NMW / NLW

Permanent

Part-time

Reporting To: Store Manager / Assistant Manager

To sell products and deliver outstanding customer service at all times.

To offer guidance and product knowledge should customers need it.

To adhere to all Company policies, procedures and Health And Safety instructions. But, most of all… MAKE PEOPLE SMILE! Through the product, the prices and the service.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Customer Service

• Create a friendly, welcoming and professional atmosphere for customers to shop in
• Greet customers, be approachable and thank them for their custom
• Spend time with customers, if appropriate, ensuring they have received all and any help that they may have required in making their purchase
• Provide a safe environment for other team members and customers, adhering to the Company Health And Safety policy
• Promote any Company marketing initiatives such as “Upsell products” or vouchers, as and when requested to do so
• Work with the store management to maximise sales and offer constructive ideas and recommendations for improvements
• Operate a till adhering to any Company guidelines regarding tills and cash handling

People

• Read and adhere to all Company procedures
• Treat all members of the team courteously and professionally
• Keep all staff areas clean, tidy and safe as instructed by the store management
• Help the store manager in the training of new members of the team, helping them to understand procedures and policies

Product

• Merchandise and display stock in accordance to any specific Company and management instructions
• Help to minimise stock loss through theft and damages by being vigilant to suspicious activity in store and handling stock in a responsible manner
• Give feedback to management on any customer requests made to you for products
• Keep all displays that you are responsible for, fully stocked, neat, tidy and clean
• Maintain a generally high level of merchandising throughout the store to create an attractive and pleasant shopping and working experience
• Assist with unloading of deliveries and storage of stock
• Assist with the maintenance of the stock room
• Assist with stocktakes, which may include working outside of the stores normal trading hours

General

• Undertake any reasonable requests from the store management or company in line with business demand