Sales Assistant

SCHUH; Patchway; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Product discount

Birthday leave

Flexible hours

Perk platform

Earned wage access

Employee assistance program

Pension scheme

Market-rate wages

Job summary

schuh in Bristol, Cribbs Causeway is seeking a Sales Assistant to deliver friendly, high-quality service to kids and their guardians. You’ll learn our measurement and fitting service, share in-depth product knowledge and help customers find the perfect pair while aiming to hit personal targets.

No prior retail experience is required as full training will be provided. The role includes flexible hours, employee discounts, and a supportive team environment.

Qualifications

• Experience in customer service or retail preferred; not essential.
• Ability to learn product details and communicate with families.
• Good numeracy for processing payments and orders.

Responsibilities

• Delivering the highest level of customer service to children and guardians.
• Offering our free measure and fitting service to little customers.
• Providing in depth product knowledge.
• Striving to meet KPIs and personal targets.
• Processing payments, customer orders and reservations.
• Stock management and shop floor merchandising.
• Maintaining high standards on shop floor and in back areas.
• Assisting with opening/shutdown procedures.

Skills

Customer service

Retail experience

Product knowledge

KPI targets

Cash handling

Merchandising

Job description

We have an exciting opportunity for Sales Assistant to join our kids store in Bristol, Cribbs Causeway!

Candidates must be available 5 out of 7 days, both Weekends and Weekdays.

About what you’ll be doing

• Delivering the highest level of customer service possible to both child and their parent/guardian
• Offering our free measure and fitting service to our little customers
• Providing in depth product knowledge
• Striving to meet KPIs and personal targets
• Processing payments, customer orders and reservations
• Stock management and shop floor merchandising
• Maintaining high standards both on shop floor and in back areas
• Assisting with opening/shutdown procedures

Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.

About what you’ll get

• Up to 40% product discount for you and your loved ones as well as an annual 100% discount up to the value of £75 / €90 for shoes to wear to work
• Up to 29 days holiday (including bank holidays) increasing to 34 after three years’ service
• Your birthday off to celebrate you
• Flexible working hours / contracts to work when suits you
• Perk platform for hundreds of discounts
• Manage, save and access your wages as you earn them to get paid your way
• Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services.
• A pension scheme to help you save for the future
• Hourly rates will match or exceed the national minimum wage for your age

About schuh

At schuh we are the ‘Same but different’.

By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves.

This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly.

We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.

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